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Diabetes Soapbox - Have Your Say
Access to Online Medical Records - England
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<blockquote data-quote="DCUKMod" data-source="post: 2080873" data-attributes="member: 345386"><p>I must say, when I got access, it seems very few were doing so. In November 2017 (just checked my record for the date), I had an appointment with the senior partner, who ordered up some bloods, and recommended I wait 7 days before enquiring about results. He was astonished I could access my record and had zero idea how it worked, or the benefits it could being to patients (no more serial phone calls and grovelling to receptionists for results) and commercially to the practise (so fewer serial phone calls and grovelkling to receptionists for results, and so on).</p><p></p><p>I couldn't believe my ears.</p><p></p><p>When my OH decided to have access, just a few weeks ago, the process for him was much more slick, and had been done before we left the building, unlike mine that seemed to take an age.</p><p></p><p>The current changes to repeat prescription rules, meaning pharmacies will (from the end of this month) no longer be able to request prescription medication on behalf of the patient, so far more folks are likely to be using online services, even if only to order theur repeat meds. That timing might help you a bit.</p><p></p><p>If you get no joy in July, the body of the document has a link to a copy of the GMS contract.</p><p></p><p>I'd be inclined to print out both documents, the write to the Senior Partner, enclosing both, asking if they have signed up to the GMS contract why they are not complying with the requirements within it.</p><p></p><p>If they are individually refusing you access, then you should know why. If they just don't do it, I'd push a complaint up the line. </p><p></p><p>If they are not complying in this regards, what other areas are they non-compliant? (rhetorical)</p></blockquote><p></p>
[QUOTE="DCUKMod, post: 2080873, member: 345386"] I must say, when I got access, it seems very few were doing so. In November 2017 (just checked my record for the date), I had an appointment with the senior partner, who ordered up some bloods, and recommended I wait 7 days before enquiring about results. He was astonished I could access my record and had zero idea how it worked, or the benefits it could being to patients (no more serial phone calls and grovelling to receptionists for results) and commercially to the practise (so fewer serial phone calls and grovelkling to receptionists for results, and so on). I couldn't believe my ears. When my OH decided to have access, just a few weeks ago, the process for him was much more slick, and had been done before we left the building, unlike mine that seemed to take an age. The current changes to repeat prescription rules, meaning pharmacies will (from the end of this month) no longer be able to request prescription medication on behalf of the patient, so far more folks are likely to be using online services, even if only to order theur repeat meds. That timing might help you a bit. If you get no joy in July, the body of the document has a link to a copy of the GMS contract. I'd be inclined to print out both documents, the write to the Senior Partner, enclosing both, asking if they have signed up to the GMS contract why they are not complying with the requirements within it. If they are individually refusing you access, then you should know why. If they just don't do it, I'd push a complaint up the line. If they are not complying in this regards, what other areas are they non-compliant? (rhetorical) [/QUOTE]
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