As the title suggests, the Accu-Chek Complact Plus here will not change from the E-3 error, which, according to the manual, means the test strip drum is not rotating.
Has anyone come across this problem before, and more importantly, how to fix it?
As you can imagine, this is an issue of some urgency, as if it's broken, I'm going to have to quickly invest in a new one.
Childish people who start childish arguments. KNOW-ALLS who claim they can help people to control their Diabetes without knowing their medical back ground.
BLINKERED people who think their way is the ONLY way.
Eating LOADS of SAT FATS. I HATE SAT FATS.
Did I mention I dislike KNOW-ALLS.
People desperate for attention and recognition.
People who get angry when they don't receive anything in return for helping others.
As the title suggests, the Accu-Chek Complact Plus here will not change from the E-3 error, which, according to the manual, means the test strip drum is not rotating.
Has anyone come across this problem before, and more importantly, how to fix it?
As you can imagine, this is an issue of some urgency, as if it's broken, I'm going to have to quickly invest in a new one.
I've use an Accu-Chek Nano and they replaced it free of charge when I started getting error messages. They are pretty good with that, they don't want to lose customers. However, it does take about 7-10 days so if you really need one urgently than you will have to buy another one and keep the replacement they send you as spare.
Thanks for the replies, all. I called them up and they immediately stated this machine is an older model and they would prefer me to use a newer model and promptly issued dispatch for a new one.