I've had an Animas pump for 4 years & am about to switch to a new Animas Vibe in 2 days as it's out of warranty.
I phoned to request new supplies & Animas say that due to changes in postage regulations they can no longer supply the Duracell Energiser Lithium AA batteries & patients need to buy these themselves.
In normal use one of these batteries lasts 4-5 weeks, but I want to self fund CGM, and when I used this for 4 weeks on a trial basis the batteries only lasted 7-10days. I'm worried about the extra cost of about 40-50 of these batteries a year as CGM is expensive enough!
I can see them available on the Internet for cheaper than the shops, but these retailers post via 1st or 2nd class, and I can't for the life of me understand how this is different from Animas posting them to me - they're usually in a large box with cartridges & infusion sets, not in a Jiffy bag.
Has anyone else been told your pump company can't supply batteries, and what reasons have they given for this?