Anyone been told you have to buy pump batteries now?

[iHs]

Ohhhh Sorry

Should have read the message before yours JANROU.........

 

[jagger38]

Yes I have, I am on a Animas pump, and got told last week, they don't supply the batteries any more. I've still got a few left over, but will obviously be needing more for the future. Animas suggested I try the supermarket, but I know they can be expensive, would if be cheaper to buy online?

 

[jagger38]

Animas just told me the same thing and said the change is due to new EU regs regarding lithium batteries. They told me just to get them from my local supermarket instead but I'm not happy about the decision. Not sure if it's just cost cutting on their part.

Could be, its getting a bit worrying all these new rules, I keep hearing about type 1's having test strips reduced. I do up to 10 tests a day, really hope they don't bring this in?

 

[SophiaW]

I've had an Animas pump for 4 years & am about to switch to a new Animas Vibe in 2 days as it's out of warranty.

I phoned to request new supplies & Animas say that due to changes in postage regulations they can no longer supply the Duracell Energiser Lithium AA batteries & patients need to buy these themselves.

In normal use one of these batteries lasts 4-5 weeks, but I want to self fund CGM, and when I used this for 4 weeks on a trial basis the batteries only lasted 7-10days. I'm worried about the extra cost of about 40-50 of these batteries a year as CGM is expensive enough!

I can see them available on the Internet for cheaper than the shops, but these retailers post via 1st or 2nd class, and I can't for the life of me understand how this is different from Animas posting them to me - they're usually in a large box with cartridges & infusion sets, not in a Jiffy bag.

Has anyone else been told your pump company can't supply batteries, and what reasons have they given for this?

I'm coming to this thread a bit late but yes we've been told the same by Animas, something to do with postage regulations. My daughter's pump ran low on battery over a weekend and I didn't have any spares at home (bad me!) so used a rechargeable AA battery until I could phone on the Monday to order replacements. The rechargeable battery lasted a little over 24 hours before showing low battery on the pump - the lithium batteries usually last around 3 months. I bought lithium batteries from Tesco as didn't want to risk the pump going flat. When I phoned Animas on the Monday to order replacements they told me batteries couldn't be sent due to the postage regulations and the expense that would be involved to send them with a courier, I guess I can understand that. I'll be buying from amazon in future as that's the best price I've found so far.