Sounds like a faulty transmitter. I've been on the Dexcom G6 for over 2 years with the tslim pump and only once had this problem with it not responding. I went over all the details with dexcom and they sent me a new one. Might be worth a ring to dexcom...I have been using the Dexcom for about 4 years and find it very inaccurate in the last 2. I have had to change sensors often, sometimes within 1 or 2 days of putting it in. Now I am finding that at any given point it just loses the signal or reports the sensor is not responding and for no discernible reason. And this is very troubling for me as I have been thinking of going on an insulin pump that uses readings from the Dexcom.
Just ahve to be careful you don't calibrate it more than I think it's 10% otherwise it will tell you to replace the sensor. I had this problem when I was using Medtronic pump and sensors. With the Dexcom G6 I never calibrateI'm using a Dexcom G6, and with this one you calibrate it in the app, just go to 'settings' then 'calibrate' and type in the finger prick reading. I've never used a Dexcom One, but if it has an app then I would have a nosey in there first. If not, maybe you could you try calling your Diabetes Team and asking them? Best of luck.
An interesting aspect of meter AND strip is the use of their test (control) solutions. Even with Contour. Look at the acceptable Range.To me the modern CGM sensor seems to be a techie miracle. The fact that the little bit of wire stuck in to your interstitial fluid reacts to produce a tiny electric current and then do this consistently for 10 or 14 days is amazing. Over the last 6 years I have used G5, Libre 1, Libre 2 and am now trying G6.
The one thing I can say with conviction is that every sensor is different. the odd one is almost perfect but the next one can be a bit rubbish. However I have had very few bad enough to be replaced. My consultant, who is also type 1 and has tried everything says he could not say any one was better between Libre 2 and 3 and G6 and G7.
I am currently wearing a Libre 2 and a G6. I am reading the Libre 3 ways. First with the German patch on to xDrip, second with the MiaoMiao transmitter on to xDrip on a second phone and then using NFC and LibreLink. All 3 readings are different even though I calibrate the xDrip ones. The differences are generally within 1.5 mmoll/ml at the lower end but sometimes 2 or 3 when 12 or above.
I would say that if you are getting a variation of more than 2.5 mmoll when below 6. Then this is potentially dangerous.
There are various reasons why one person may have a different experience to another. One is the persons physiology then the make of phone and operating system. Then which version of Android and IOS they are running.
I was unable to get my fitbit watch to show my blood sugar until I changed to a new phone. For the last week it has been running perfectly. Somehow my original phone did not seem to be connecting reliably even though they were both Android devices.
Dexcom of course has a list of compatible devices and my new phone is one of these. In theory this means they should be able to help you with any problems and are likely to have previous knowledge.
An interesting comment from Bill-ST
about the inaccuracy of blood glucose strips. The actual standards they have to meet are really quite low and when you add to that the sensor itself is out by an average of 10% you realize that what looks so compelling on your phone's screen is a bit of a rough guess. However much better than anything that has gone before. However everyone should get the most accurate kit they can to improve their outcomes over the coming decades.
I have an article on a blogsite I used to run called bgonmywatch.com. The article is titled "Calibration needs accurate blood glucose meters" that goes in to this in more detail with links to various meter surveys.
The most accurate meter is generally accepted to be the Contour Next with a Mard of around 5. (With Mard the lower number the better)
"Dangerous lows' in the middle of the night which are found not to be lows are likely to be compression lows. A known issue if you apply pressure on a sensor.I don't use a CGM, but my supervisor's husband does. One of their complaints has been that it alarms in the middle of the night due to him being dangerously low, yet he feels fine and the finger sticks concur with him. I don't know if they're generally inaccurate, or if some people are more prone to inaccuracy, but you're not alone.
Many many years ago, Abbott changed their algorithm to convert the Interstitial fluid reading to BG to take into consideration this lag. Therefore, whilst ISR is behind BG, the readings you see from your CGM are NOT behind. Other CGMs do the same thing. So the "being c5min behind blood sugars" has been a fallacy for years.I use Freestyle Libre 3 and to be honest it’s very accurate - although being c15 min behind blood sugar readings because of measuring interstitial glucose …. So stable glucose level is most accurate and going up it’s behind the curve likewise going down - this you have to compensate for yourself
Whilst I would not expect a discrepancy this large (unless it was a compression low), CGMs are designed to be most accurate at "normal" levels. I would not expect an accurate reading over 10mmol/l.Freestyle libre is hopeless, alerted me to being low and a scan showed 3.3, finger prick showed 12.4.
I got the android update 11 days later than the iOS one, so I haven't been able to test it properly yet.
But I'm still getting a few random lows with sensor No.9. It seems some sensors are better behaved than others
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