Ooh, that burning sensation. When I had it I was worn out from disturbed sleep. Don’t have neuropathy, but do have skin condition that causes the burning, painful sensation. Agony. Dermatology prescribed this:
https://www.dermacool.co.uk/
Instant relief. As long as skin is not broken. If GP won’t prescribe it, perhaps pharmacy can advise on which strength will suit your needs. Expensive in a 500g tub, but smaller tubes are around £5.00.
Hope this helps you.
edit to add, I use the 2% one.