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<blockquote data-quote="DavidMH" data-source="post: 414482" data-attributes="member: 76614"><p>Hi all and thanks so much for the support and ideas. I am quite a laid back kind of guy and need a bit of a kicking to start the wheels turning. Well e-pill have yet to reply so, I have made a claim against them via PayPal. Now this raises another problem, because I logged in at the e-pill site it takes you to the PayPal site as a 'guest', so despite putting in your username/password into the PayPal secure site it does NOT list your transaction?</p><p></p><p>So in future for ANY PayPal (regardless of the company) transaction be aware of this. In itself this is not to much of a problem but you have to get PayPal to acknowledge the transaction via email. They then start you on the claims procedure, which is very simple.....NOT! You are asked to send the item back with a tracking number from the post office/courier etc. I did this and I could not then complete the tracking request as it does not appear on your PayPal account, it is infuriating and you need to keep sending them emails.</p><p></p><p>A bit of a pain but it seems (mental crossing of fingers) that my claim is under review, I will update you all as and when, many thanks for listening to my rants. The only reason I want the reminder is not so much for the injection, I can get away with that for a few hours, it is because I do not want to hypo as I drive a lot, I do know people who suck sweets whilst driving but I am trying to keep my weight/BG all under really tight control, I already have some eye and neuropathy problems after 21 years and am just trying to do 'the right thing' It seems I do not have a lot of luck recently, check out my problems with Medic Alert UK as well.</p><p></p><p>Many thanks again</p><p></p><p>Dave MH</p></blockquote><p></p>
[QUOTE="DavidMH, post: 414482, member: 76614"] Hi all and thanks so much for the support and ideas. I am quite a laid back kind of guy and need a bit of a kicking to start the wheels turning. Well e-pill have yet to reply so, I have made a claim against them via PayPal. Now this raises another problem, because I logged in at the e-pill site it takes you to the PayPal site as a 'guest', so despite putting in your username/password into the PayPal secure site it does NOT list your transaction? So in future for ANY PayPal (regardless of the company) transaction be aware of this. In itself this is not to much of a problem but you have to get PayPal to acknowledge the transaction via email. They then start you on the claims procedure, which is very simple.....NOT! You are asked to send the item back with a tracking number from the post office/courier etc. I did this and I could not then complete the tracking request as it does not appear on your PayPal account, it is infuriating and you need to keep sending them emails. A bit of a pain but it seems (mental crossing of fingers) that my claim is under review, I will update you all as and when, many thanks for listening to my rants. The only reason I want the reminder is not so much for the injection, I can get away with that for a few hours, it is because I do not want to hypo as I drive a lot, I do know people who suck sweets whilst driving but I am trying to keep my weight/BG all under really tight control, I already have some eye and neuropathy problems after 21 years and am just trying to do 'the right thing' It seems I do not have a lot of luck recently, check out my problems with Medic Alert UK as well. Many thanks again Dave MH [/QUOTE]
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