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<blockquote data-quote="DavidMH" data-source="post: 415215" data-attributes="member: 76614"><p>Hi and thanks for your interest keefyboyuk, you must have skipped the post a couple above yours? I did use PayPal and do indeed have claim pending however, e-pill use a guest sign in system to access PayPal. I do not quite understand how this works but you still have to enter your PayPal password etc but what it does do is bypass the normal PayPal procedure, this leave you without the transaction showing on your account! It is a bit 'iffy' in my opinion as you then need to jump through a lot of hoops just to get a claim going, the claims process is automated right up to the point someone decides in your favour/against you.</p><p></p><p>The problems start when the automated system gives out the procedure for you to follow, no sooner have you started this you find you cannot access the claim number to enter return/tracking details. Then there is a long chain of emails to get through, my problems were compounded by the PayPal system detecting my IP address and then starting the process in Spanish. Whilst I would give my spoken Spanish around a 4 out of 10 my written is nearer -4 out of 10!!</p><p></p><p>Anyway, suffice to say the whole process has been distressing (and still is on going) made worse by the distance, I may be in the US around Christmas and may pop in and find someone to punch!!!!!</p><p></p><p>Dave MH</p></blockquote><p></p>
[QUOTE="DavidMH, post: 415215, member: 76614"] Hi and thanks for your interest keefyboyuk, you must have skipped the post a couple above yours? I did use PayPal and do indeed have claim pending however, e-pill use a guest sign in system to access PayPal. I do not quite understand how this works but you still have to enter your PayPal password etc but what it does do is bypass the normal PayPal procedure, this leave you without the transaction showing on your account! It is a bit 'iffy' in my opinion as you then need to jump through a lot of hoops just to get a claim going, the claims process is automated right up to the point someone decides in your favour/against you. The problems start when the automated system gives out the procedure for you to follow, no sooner have you started this you find you cannot access the claim number to enter return/tracking details. Then there is a long chain of emails to get through, my problems were compounded by the PayPal system detecting my IP address and then starting the process in Spanish. Whilst I would give my spoken Spanish around a 4 out of 10 my written is nearer -4 out of 10!! Anyway, suffice to say the whole process has been distressing (and still is on going) made worse by the distance, I may be in the US around Christmas and may pop in and find someone to punch!!!!! Dave MH [/QUOTE]
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