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contour ts
- Thread starter smiffyG07
- Start Date
GrantGam
Well-Known Member
Welcome to the forum
Does the strip "physically" fit?
If the monitor does not turn, or display any error codes, then you will need to change the battery. Instructions can be found on page 16/23 from the following link:
https://diabetes.ascensia.co.uk/static/documents/Contour_TS_User_Guide.pdf
You will need this type of battery: CR2032.
Hi, thanks for that. Not sure what you mean by 'turn' but i bought 2 new batteries anyway and still no joy. Got the monitor from my GP about 6 weeks ago and it worked fine. Strips in and out no problem. Then this week,just cant get them in....its as if its blocked. Battery indicator was at about 25% so i got the 2 new ones,to no avail. I'll check your link out,maybe i can sus something from that. Thanks again !Welcome to the forum
Does the strip "physically" fit?
If the monitor does not turn, or display any error codes, then you will need to change the battery. Instructions can be found on page 16/23 from the following link:
https://diabetes.ascensia.co.uk/static/documents/Contour_TS_User_Guide.pdf
You will need this type of battery: CR2032.
anteater2012
Well-Known Member
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- People who don't listen to others i.e. the 8 members of this forum I have put on ignore as they talk such utter **** all the time. This now includes the member who thinks they are a moderator.
I will ask two obvious questions:
1. Are you putting the strip in the right way - not upside down/blood sucking end into the meter. (Yes I have done this when distracted)
2. They are the right strips for the meter? Contour have a range of meters and they do different strips for different meters. I have had to return a box to a chemist once after they issued the wrong ones.
Finally - does the screen display any messages/error message? The manuals are available on the Ascencia/Bayer website - just Google "contour TS meter manual"
1. Are you putting the strip in the right way - not upside down/blood sucking end into the meter. (Yes I have done this when distracted)
2. They are the right strips for the meter? Contour have a range of meters and they do different strips for different meters. I have had to return a box to a chemist once after they issued the wrong ones.
Finally - does the screen display any messages/error message? The manuals are available on the Ascencia/Bayer website - just Google "contour TS meter manual"
GrantGam
Well-Known Member
Apologies, I meant "turn on".
So it seems like there's a hardware issue if your strips don't physically fit. I'd give Bayer a ring, I think you'll find that they'll send you a replacement meter free of charge
