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Dexcom G5 disconnecting constantly

cz_dave

Well-Known Member
Messages
450
Type of diabetes
Type 1
Treatment type
Insulin
I am using Dexcom G5 with the official Dexcom app on my Samsung 8 phone. It keeps losing the Bluetooth connection constantly. Very annoying.

This has been happening only for about 3 days and I had no issues whatsoever in the past with the official Dexcom app. I had similar issues with the open source xDrip app.

Has anyone experienced the same?
 
I can't say I have, but I don't use a Samsung S8. I wasn't aware it was supported.
 
Hi at @cz_dave ,

I don't use either of the devices mentioned. But just throwing it out there...
Have there been any recent app updates or phone OS upgrades recently?
 
I have an S7 that occasionally loses the transmitter. I usually re-start the phone which seems to do the trick.
 
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