Dexcom ONE+

[DiabeticDi]

M.y DSN said I could try the above. But my Samsung A34 is not compatible with the app but is compatible with De
Xcom Clarity, the app you have alongside it. I have had my phone a year. So frustrating!! Don't want to change phone

 

[lessci]

Tell me about it, I looked into swapping from Libre as I self fund and their subscription scheme makes it less expensive, but the Android supported phones are very limited.

 

[Art Of Flowers]

Here is the support page … https://www.dexcom.com/en-GB/faqs/is-my-smartphone-compatible-with-the-dexcom-one-plus-app

If you click on the link it has G7 an G6 compatible phones. I presume the One+ is the same as the G7. The G7 and G6 supports

• Samsung Galaxy A34 5G (SM-A346)

Have you tried installing the One+ app on your phone … https://play.google.com/store/apps/details?id=com.dexcom.d1plus&hl=en_GB

I have a One+ which connects to my iPhone running the Dexcom One+ app.

 

[DiabeticDi]

Here is the support page … https://www.dexcom.com/en-GB/faqs/is-my-smartphone-compatible-with-the-dexcom-one-plus-app

If you click on the link it has G7 an G6 compatible phones. I presume the One+ is the same as the G7. The G7 and G6 supports

• Samsung Galaxy A34 5G (SM-A346)

Have you tried installing the One+ app on your phone … https://play.google.com/store/apps/details?id=com.dexcom.d1plus&hl=en_GB

I have a One+ which connects to my iPhone running the Dexcom One+ app.

Thank you . It won't ketmedownload One+. Back to the DSN!

 

[eventhorizon]

Maybe Xdrip will work? It's a third party app but works 100% for me with the Dexcom G6. I'm using an ageing Xiaomi Android.

 

[Frankie Boy]

I have been using Dexcom One+ for several months and I am disappointed with the reliability of the product. Recently I have had a high number of "Brief Sensor Issues", over 12 in one 24 hour period. Prior to that I suffered 6 defective sensors in a row which would suggest a major quality control issue in production although Dexcom made no comment at all when I raised this issue with them. They all failed to link to either their own reader or my iPhone App. To be quite fair they did replace 4 of them; I assumed the first two were my error in applying them but clearly this was not so. Despite returning the faulty units there was no feedback to me concerning the reason for the fault. On reporting this to my pharmacy I was informed that many others had also suffered similar issues.
I am, therefore, considering returning to the original Libre system although their customer service left rather a lot to be desired.
Is this a general problem with other users on the Forum or have I been especially selected!
I loom forward to any response.
Thank you