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Diabetes care in hospital

Margi

Well-Known Member
Messages
132
I have recently made a very strong complaint about the poor and dangerous care of type 1 diabetes in our local hospital. I spoke to the complaints people at the hospital and the lady was very good and actually wrote her report, which she has sent to me for approval, very accurately. That in itself is unusual. The particular incident was a couple of years ago but was one of many in the same circumstances.

The incident was one of being on a sliding scale of insulin/glucose for the fasting night pre-op. Every time I have been on one, the scale has been set wrong for my own needs and I have been allowed to go hypo. The hospital has a policy that a BG of 3.7 is the point at which glucose should be given, as you are not hypo until that point. There was written instruction this time on my notes to keep my BG at 5 or above. They had no understanding of the modern method of working out insulin/carb ratios, despite the fact that the drip is set up with a set ratio. In this instance they had set it at 2:1 (that's 2 insulin to 1 carb, I'm not sure if I've written it the right way round) when at night I would need 1:1, i.e. nothing at all because my lantus would keep it balanced with no input of either insulin or glucose. A junior doctor who (poor woman) had been left in charge of goodness knows how many wards all on her own for the night, tried to tell me how to manage my diabetes as if I was just diagnosed instead of having over 30 years experience. She was rude and bombastic and refused to accept anything I said as truth.

I believe that the sliding scales of old are obsolete with current knowledge. All a type 1 needs in those circumstances is a glucose drip set up to be activated only if the BG goes lower than the threshold that the particular patient is safe with, and that is different for most people, although it is recommended by the Powers that Be that under 5 is not good. The uneducated doctor I saw that night said that the drip was to prevent me going hyper, not hypo. Of course she didn't know what she was talking about, and a drip for that purpose is unnecessary because we can all inject insulin if necessary and not rely on a drip set up by a non-specialist with only generic instructions from their Book of Words. They also use only actrapid insulin and refuse to use anything else. I don't know of anyone on actrapid nowadays: it has been superseded by much better insulins long since. An actrapid induced hypo is about the worst thing that can happen. I haven't had a really bad hypo since I have been off the stuff. When it came out it was a huge step forward, but now it feels as if it is prehistoric.

I have offered to take part in education programmes for hospital doctors and nurses and an insistence that the hospital policy is changed in light of modern diabetes treatments.

I'll keep you posted about results.
 
Yes, the trouble is that this section says it all:

adherence to locally agreed evidence-based guidelines for the management of people with diabetes during surgical procedures.

That is exactly what they did, at least I assume they did, ignoring all else, most particularly the bit that says the patient should be in control. I discussed the 'me in control' issue with a nurse before my admission. She wrote it down and it was ignored because as the junior doctor said, 'it wasn't written up by the diabetes consultant'! The interview with the nurse was, apparently, routine for all non-urgent surgery patients prior to their operations to discuss their particular needs and make sure they are adhered to. The discussion might just as well not have taken place for all the notice that was taken of it.

Sorry, ranting again. :evil: The more I go there, the worse I feel. It's why I left it two years to complain because I couldn't cope before.
 
Hi Margi,

Can I ask why it has taken you 2 years to complain?

Getting the sliding scale repeatedly wrong is unacceptable and you are right to complain, I've only ever once been on a sliding scale and that was around 7 years ago whilst fasting before my operation. My experience was somewhat different to yourself, they managed to get the dose just right and throughout the night I was between 5.1-5.3 which I was really pleased with, so I suppose a lot depends on the staff and their expertise at setting the scale correctly.

I was back in hospital 3 weeks ago for 5 nights, I told them when admitted on the ward that I was administering my own insulin and would be testing my own bg, the staff were fine and all they did was ask how many units I'd injected with each meal and what my bg levels were, these were written down along with my bp and temperature.

Good luck with the complaint and let us know what response you get!

Nigel
 
Hi, just a thought to offer, does anyone know you CAN get and TAKE into hospital now your own HOSPITAL PASSPORT espescially for people with diabetes. In these you can clearly write your own choice and wishes with regards to who/you keep your diabetes med/insulin, administer it yourself/nurses/nominated relative dietary preferences n allergies , hypo/hyper warning signs , how many times you need BS test who/you keep testing kit , times need to eat lite bite/snack , other meds taken and conditions. Times meds/insulin need to be taken. insulin/cartridge storing requirements, next of kin details , I have one of these and have it written up n prepared ready to grab and go if ever the need arose. Hope this helps? Anna.x :)
 
Hello again, folks, thanks for your interest.

Nigel, it has taken so long to complain because I have had some fairly severe mental health problems and have finally got to the stage where I feel stable enough to deal with it. Simples!

I like the passport idea. I wonder if anyone in our hospital would even look at it, let alone admit that I know better than they do. That is the primary problem associated with this. In other respects I have been left alone to deal with my diabetes myself and while nurses may be baffled, they have been willing to let me do it my way, the problem is with the sliding scales and the fact that the staff who set mine up on that particular day had no idea what they were doing and went ahead and did it anyway. Well... I'd better not get started again.

Off to bed now, been a long day. Night night.
 
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