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<blockquote data-quote="Brunneria" data-source="post: 2253018" data-attributes="member: 41816"><p>My surgery have actually been conducting medication reviews over the phone for a couple of years now (or shoehorning them into other appointments, to reduce pressure on staff and doubling up on workload).</p><p></p><p>At one point they had a designated member of staff who did all the reviews (contacted you to arrange phone appt, then rang you for the appt). Then any subsequent queries that needed an actual doc or nurse appt were arranged there and then.</p><p></p><p>It seemed to work very well. Probably that system has fallen by the way for the current covid situation.</p></blockquote><p></p>
[QUOTE="Brunneria, post: 2253018, member: 41816"] My surgery have actually been conducting medication reviews over the phone for a couple of years now (or shoehorning them into other appointments, to reduce pressure on staff and doubling up on workload). At one point they had a designated member of staff who did all the reviews (contacted you to arrange phone appt, then rang you for the appt). Then any subsequent queries that needed an actual doc or nurse appt were arranged there and then. It seemed to work very well. Probably that system has fallen by the way for the current covid situation. [/QUOTE]
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