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Eye Test At The Opticians
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<blockquote data-quote="Paul520785" data-source="post: 1832751" data-attributes="member: 28546"><p><span style="font-family: 'Arial'">My experience with Specsavers my be a warning to others.</span></p><p><span style="font-family: 'Arial'"></span></p><p><span style="font-family: 'Arial'">Advertised on web Free Teats so booked online.</span></p><p><span style="font-family: 'Arial'">Arrived and advised that this was not to be an NHS funded test but a free one as per online advert.</span></p><p><span style="font-family: 'Arial'">Ignorant sales assistant then told me it would be via NHS to which I said that I have already told you. If you have a problem with this then I will talk to your manager. Next introduced to optician. Test completed results printed out and 2 new pairs of glasses ordered.</span></p><p><span style="font-family: 'Arial'">One week later specs arrived in post. wrong frames and prescriptions in lenses were mine because the distance glasses were perfect for reading a book held very close (less than 12 inches). the glasses ordered were distance for driving and medium for watching telly or using computer with remote gigantic screen.</span></p><p><span style="font-family: 'Arial'">I was offered another test and replacement glasses with the test on the NHS (Light the blue touch paper). Spoke to manager - explained what I was unhappy about - manager apologised and admitted some staff issues etc. gave a full refund then refused to do anything else so I really let rip in the centre of the shop - 2 minutes later on > one other customer there and manager closing the shop and threatening to call the police! Then my son in law in his prison officer uniform came in and asked me if I was ready to go! Manager just said "thank you Sir" and held the doors open.</span></p><p><span style="font-family: 'Arial'">Do not get stroppy like me - just make sure that you know what will be charged including the frames you choose before you have the eye test. This stops you getting nasty surprises and can stop them using the NHS funding for the test.</span></p><p></p><p>Remember you usually only get what you pay for!</p></blockquote><p></p>
[QUOTE="Paul520785, post: 1832751, member: 28546"] [FONT=Arial]My experience with Specsavers my be a warning to others. Advertised on web Free Teats so booked online. Arrived and advised that this was not to be an NHS funded test but a free one as per online advert. Ignorant sales assistant then told me it would be via NHS to which I said that I have already told you. If you have a problem with this then I will talk to your manager. Next introduced to optician. Test completed results printed out and 2 new pairs of glasses ordered. One week later specs arrived in post. wrong frames and prescriptions in lenses were mine because the distance glasses were perfect for reading a book held very close (less than 12 inches). the glasses ordered were distance for driving and medium for watching telly or using computer with remote gigantic screen. I was offered another test and replacement glasses with the test on the NHS (Light the blue touch paper). Spoke to manager - explained what I was unhappy about - manager apologised and admitted some staff issues etc. gave a full refund then refused to do anything else so I really let rip in the centre of the shop - 2 minutes later on > one other customer there and manager closing the shop and threatening to call the police! Then my son in law in his prison officer uniform came in and asked me if I was ready to go! Manager just said "thank you Sir" and held the doors open. Do not get stroppy like me - just make sure that you know what will be charged including the frames you choose before you have the eye test. This stops you getting nasty surprises and can stop them using the NHS funding for the test.[/FONT] Remember you usually only get what you pay for! [/QUOTE]
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