• Guest - w'd love to know what you think about the forum! Take the 2025 Survey »

Fixing Accu-Check Mobile

M

Miss90

Well-Known Member
Messages
223
Location
UK
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Diabetes
I've broken my BG meter (long story don't ask lol) and I was wondering if anyone else uses this meter and whether it can be fixed!? The needle bit isn't working, when I push the button thingy to release the needle and prick my finger it's just stiff and doesn't move!!!!! Anyone have any ideas!? Thank you!


Sent from the Diabetes Forum App
 
ring up accu chek, they should replace it for you, UK should be the same, here they have a life time guarantee and free battery replacement [they make their money from the strips]
 
jack412 said:
ring up accu chek, they should replace it for you, UK should be the same, here they have a life time guarantee and free battery replacement [they make their money from the strips]
Click to expand...

I agree with Jack412.
Also ask to be sent a spare complete meter FOC. & while your at it they will send you a case for it too..

Just a thought on the broken finger pricker..! Have you tried putting a new lancet cartridge in??
 
I dropped mine in some water and it would not work when it had dried out. I'm in UK and was sent another without question.
 
Jaylee said:
I agree with Jack412.
Also ask to be sent a spare complete meter FOC. & while your at it they will send you a case for it too..

Just a thought on the broken finger pricker..! Have you tried putting a new lancet cartridge in??
Click to expand...

Yep I've tried everything!!! Thanks guys il call them tomorrow!


Sent from the Diabetes Forum App
 
You must log in or register to reply here.
Menu
Log in
Register
Cookies are required to use this site. You must accept them to continue using the site. Learn More.…