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Fixing Accu-Check Mobile

M

Miss90

Well-Known Member
Messages
223
Location
UK
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Diabetes
I've broken my BG meter (long story don't ask lol) and I was wondering if anyone else uses this meter and whether it can be fixed!? The needle bit isn't working, when I push the button thingy to release the needle and prick my finger it's just stiff and doesn't move!!!!! Anyone have any ideas!? Thank you!


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ring up accu chek, they should replace it for you, UK should be the same, here they have a life time guarantee and free battery replacement [they make their money from the strips]
 
jack412 said:
ring up accu chek, they should replace it for you, UK should be the same, here they have a life time guarantee and free battery replacement [they make their money from the strips]
Click to expand...

I agree with Jack412.
Also ask to be sent a spare complete meter FOC. & while your at it they will send you a case for it too..

Just a thought on the broken finger pricker..! Have you tried putting a new lancet cartridge in??
 
I dropped mine in some water and it would not work when it had dried out. I'm in UK and was sent another without question.
 
Jaylee said:
I agree with Jack412.
Also ask to be sent a spare complete meter FOC. & while your at it they will send you a case for it too..

Just a thought on the broken finger pricker..! Have you tried putting a new lancet cartridge in??
Click to expand...

Yep I've tried everything!!! Thanks guys il call them tomorrow!


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