Forum Access issues

VinnyJames

Well-Known Member

Messages

624

Location

Liverpool

Type of diabetes

Treatment type

Diet only

• Jul 5, 2016

• #1

I'm so so angry I'm only able to access the forum by jumping through hoops and going through a verification process each time I want to comment.

I love this forum - it saved my life as I have said a few times. I reversed my diabetes thanks to the members here but if I'd been diagnosed 6 months ago with the forum access as it is I would be in serious trouble.

What about newbies???

Can someone tag an admin to resolve iPhone access issues. It might save someone's life.

 

C

catherinecherub

Guest

• Jul 5, 2016

• #2

I'll tag @Giverny @Administrator and hope they will respond asap.

 

Administrator

Well-Known Member

Staff Member

Administrator

Moderator

Messages

1,624

Location

Warwick

Type of diabetes

Family member

Treatment type

I do not have diabetes

• Jul 6, 2016

• #3

Sorry to hear that, what are the problems you're having? Do you have to verify every time you log in?

 

DaveThompson

Member

Messages

23

• Jul 8, 2016

• #4

I have been having issues too.

Sent from my SM-G925F using Diabetes.co.uk Forum mobile app

 

DaveThompson

Member

Messages

23

• Jul 8, 2016

• #5

Until now. Suddenly the grey page of error messages has gone and I can reply. Thank you.

Sent from my SM-G925F using Diabetes.co.uk Forum mobile app

 

VinnyJames

Well-Known Member

Messages

624

Location

Liverpool

Type of diabetes

Treatment type

Diet only

• Jul 10, 2016

• #6

Administrator said:

Sorry to hear that, what are the problems you're having? Do you have to verify every time you log in?

Click to expand...

I'm hardly on at the moment as I have to have a verification code sent to my email address before I can even like or write a comment. Maybe if I delete and reinstall the app?

 

VinnyJames

Well-Known Member

Messages

624

Location

Liverpool

Type of diabetes

Treatment type

Diet only

• Jul 10, 2016

• #7

Yes it's every time I log in.

 

AndBreathe

Master

Retired Moderator

Messages

11,582

Type of diabetes

I reversed my Type 2

Treatment type

Diet only

• Jul 10, 2016

• #8

VinnyJames said:

Yes it's every time I log in.

Click to expand...

Vinny - If you're accessing the forum from your phone, are you using the app or a browser page? I appreciate the screen would be very titchy on a web page, but it would be interesting to know if you can actually log in, without the constant verifications using which ever you don't usually use.

Unfortunately, I can't do any experimentation at the moment as my iPhone has gone off to the iPhone hospital for a bit of critical care!

 

VinnyJames

Well-Known Member

Messages

624

Location

Liverpool

Type of diabetes

Treatment type

Diet only

• Jul 11, 2016

• #9

I have tried both now and I have the same problem which ever platform are use.

 

C

catherinecherub

Guest

• Jul 11, 2016

• #10

Another tag for @Administrator/@Giverny

 

Administrator

Well-Known Member

Staff Member

Administrator

Moderator

Messages

1,624

Location

Warwick

Type of diabetes

Family member

Treatment type

I do not have diabetes

• Jul 11, 2016

• #11

VinnyJames said:

Yes it's every time I log in.

Click to expand...

Can you send me a PM or post it here? You shouldn't need to verify as you're using the forum itself? Sorry about this, we'll resolve it! Thanks for your patience!

 

VinnyJames

Well-Known Member

Messages

624

Location

Liverpool

Type of diabetes

Treatment type

Diet only

• Jul 11, 2016

• #12

Hi admin, today seems to have been ok!

However, I'm not sure if that's because I ticked the 30 day verification box.

I'll keep you updated.