Just been on the accu check web- site and we are allowed free batteries every 3 months if you have a accu check machine .I also asked for a spare pen which they sent for free .just thought I would let people no as batteries can get expensive
Accu-Chek are great for customer service, they also supply the control solution and bg record books free too, in fairness most meter manufacturers will supply free batteries for their meters.
I have a Freestyle Lite meter, whose battery died last week. Abbott Diabetes Care used to send these out free, but when I rang, I was informed they are no longer allowed to send batteries through the post.That's a post office regulation, so Acu-check will not be able to either.
Hana
PS I had the right battery spare at home.
That may be correct with royal mail but ordered some today from accu chek and delivery won't be a problem as they always use a courier service and they are lithium batteries
Accu-chek will provide batteries via Parcelforce. Other manufacturers are using changes to justify withdrawal of free batteries. The same applies to pumps.