Freestyle LIbre 2 issues

Hi everyone,

I have recently got the Freestyle LIbre 2 sensors. I put the first one on last night and it wouldn't start, just kept telling me to rescan and wait 60 minutes. So I tried the second sensor and it started but came up with an error saying glucose reading not available, try again in 10 minutes. Now the third one I have tried is exactly the same as the first one.

Does anyone know what is wrong? The Freestyle Libre 1 had its occassional errors and faulty sensors, but three in a row suggests something is wrong. I have contacted Abbott and they are sending out replacements but I now only have one more sensor.

 

Hi,

I also use the Libre Link app to scan. I did not receive a meter for Libre 2 as I use the phone to scan and the meter with Libre 1 doesn't work with Libre 2. I use the same phone as I used with the Libre 1. It's a Samsung Galaxy Note 10+ with Android 11 OS. The app version is 2.5.3.6373.

I've only had issues since starting Libre 2. There was the odd faulty sensor with Libre 1 but not this bad. I've got the GP to bring forward my prescription incase the last sensor is also faulty.

I was genuinely excited to start the Libre 2 with the low/high alarms and improved accuracy but this has put a dampener on an already horrible week for me.

 

My last sensor miraculously isn't faulty, 3 sensors were faulty and replaced by Abbott free of charge. Two were from the same batch and the other was a different batch. Hopefully all the replacement sensors are good and I don't have anymore issues for a while. My arms are covered in small pinhole marks lol.


I have seen some reports from others that Abbott's quality control has lessened due to the increased demand for the sensors. So hopefully its teething problems. I actually put the sensor on a different location than I usually do this time. I seen a video that said they also work on the inside part of the upper arm. I find it a bit awkward to scan it at times but I've always had it on the upper outer arm.