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Freestyle Libre 2 Reader and 4th Libre 2 sensor in a row failed to provide high/low glucose alarms

B

BadaBing

Well-Known Member
Messages
96
Type of diabetes
Type 1
Treatment type
Insulin
Have just had my 4th Libre 2 sensor fail to provide high/low glucose alarms since I started (96 hours ago) using my new Freestyle Libre 2 Reader that Abbott sent me last week.

According to Abbott Customer Services there is still no scheduled date for when they will issue an update which will fix (hopefully) the issues to alarms and scanning on some Android and iPhones following updates to Freestyle Librelink app and Android and iPhone operating systems in the last six weeks.
 
I have iPhone X and wear freestyle Libre 2 and do not have any problems. In fact just been poorly where my blood sugars kept dropping and the alarms woke us up at 5.30 most mornings worse than alarm clock lol
 
Moltol said:
I have iPhone X and wear freestyle Libre 2 and do not have any problems. In fact just been poorly where my blood sugars kept dropping and the alarms woke us up at 5.30 most mornings worse than alarm clock lol
Click to expand...
I had a successive batch of faulty sensors which Abbott replaced.

The Libre 2 Reader they sent me appears to be working fine now.

There remains a problem with no low or high glucose alarms and scanning issues with the Freestyle Librelink app on some Android phones and some models of iPhone.
 
Last edited:
I have been getting regular 'Signal Loss' warnings from Libre 2 sensors, using Android app, for past couple of months. I have to switch off alarms to stop repeated warnings, clear the cache from the app and restart my phone to get everything to eventually work again. Very annoying! I started using the Libre 1 sensor about 4 years ago and have absolutely loved it - until now. It's a shame but if this persists then I will consider switching to Dexcom.
 
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