Hi
My first freestyle libre starter pack arrived today and my husband decided to push the blue collar on the applicator to see how hard I'd have to push it on my arm and it sprung in , now the sensor is in the applicator and I can't push the applicator on my arm as it's already pushed in ,
Any way to pop out the blue collar so I can use that sensor. ?
Many thanks
Kay
Did similar. Abbots sent me a replacement, free of charge. Check with your DSN on fitting! Or You Tube it!!!! Good luck. Brilliant device!!!!Hi
My first freestyle libre starter pack arrived today and my husband decided to push the blue collar on the applicator to see how hard I'd have to push it on my arm and it sprung in , now the sensor is in the applicator and I can't push the applicator on my arm as it's already pushed in ,
Any way to pop out the blue collar so I can use that sensor. ?
Many thanks
Kay
Hi, Kay, welcome to the forum.
Sorry to be the bearer of bad news, but if the spring has sprung on that applicator, that's pretty much the end of that one and you'll have to write it off. I don't think there's any way of resetting it to fire again.
Once you get the remaining one in the starter kit up and running, the chances are you'll love it! It's got a few quirks to get used to, but once you figure those out, being able to see your sugars moving in more or less real time 24 hrs a day instead of a few snapshots from strips is priceless.
There's plenty of people with long experience of libre on this site who'll be happy to answer any questions.
PS: look on the bright side: seeing as your bloke has killed the first one, you can make him do the dishes for the nexttwo months!
The Libre is great but at £100 per month it is far too expensive for a pensioner to afford.
This is true! Hope you ring them. Im certain they will replace it for you. They have excellent service.It's worth ringing/emailing the libre help desk as they are usually quite understanding and very often replace sensors. They will probably be interested in what your bloke did anyway as they are always looking for ways to improve the system.
@Q4444 and @barrym , the makers, Abbott, are actively pressing for it to be on the NHS, but as with all (relatively) new things, it takes time, politics and persuasion.
There's been a few posts recently about how France now has it on their version of the NHS, but a link to the government announcement on it said that the flip side was that if you were to go for the libre, you'd then only get 100 strips per year. Sorry, don't have the links to hand.
I think a few other European countries might already have it.
I think it will happen eventually but wouldn't hazard a guess as to when.
Cool story.Pretty pointless only offering 100 strips per year if you have a Libre.......I'm on my fifth sensor( first worked well and accurately, all the rest very inaccurate, and last one fell off......) I hope they don't expect us to be in control of our diabetes with these. At best they're haphazard, and at worst just downright inaccurate. I've had readings well out from blood glucose readings from 0.5mmol(the minority) to 4-6mmol(the vast majority). Abbott customer services are quite useless and can't suggest anything other than supplying a new sensor. I get the feeling we are all being used as guinea pigs, and that Abbott are onto a great thing by conning the NHS into supplying a less than useful, and very expensive device. Yes the convenience is great, but if the accuracy isn't there, there isn't much point in using it.
I too am a pensioner and think we should be able to get it for a reduced price the GP gets a premium for treating us and surely the cost savings to the NHS according to the latest NICE review should be taken into account
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