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<blockquote data-quote="smidge" data-source="post: 674131" data-attributes="member: 29301"><p>Has anyone returned a faulty used sensor to Abbotts yet? I have to return one. They have sent a biohazard bag and a padded envelope with a post-paid label. The instructions say to put in the two biohazard bags and the pre-paid box provided. There is no instruction on cleaning the sensor and nothing provided to do so. I don't think the bag and envelope provided is suitable for transporting a used device with dried blood and a needle (the flexible filament) through the post. I could use the box the new sensor came in to protect post workers I guess, but am still worried about whoever opens it in Abbotts. What has everyone else done about returning them? In the past when i've had to return a used BG meter to Roche, they have sent very specific instructions to remove all sharps and have included antibacterial cloths to clean the device.</p><p> </p><p>Smidge</p></blockquote><p></p>
[QUOTE="smidge, post: 674131, member: 29301"] Has anyone returned a faulty used sensor to Abbotts yet? I have to return one. They have sent a biohazard bag and a padded envelope with a post-paid label. The instructions say to put in the two biohazard bags and the pre-paid box provided. There is no instruction on cleaning the sensor and nothing provided to do so. I don't think the bag and envelope provided is suitable for transporting a used device with dried blood and a needle (the flexible filament) through the post. I could use the box the new sensor came in to protect post workers I guess, but am still worried about whoever opens it in Abbotts. What has everyone else done about returning them? In the past when i've had to return a used BG meter to Roche, they have sent very specific instructions to remove all sharps and have included antibacterial cloths to clean the device. Smidge [/QUOTE]
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