Search
Search titles only
By:
Search titles only
By:
Home
Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to Thread
Guest, we'd love to know what you think about the forum! Take the
Diabetes Forum Survey 2025 »
Home
Forums
Diabetes Management
Blood Glucose Monitoring
FREESTYLE LIBRE ON SALE!!!!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="smidge" data-source="post: 678348" data-attributes="member: 29301"><p>Mmm, none of this is sounding good is it? Still haven't heard from them regarding the replacement for my second sensor that they promised on Tuesday - it's not on my account, so I guess I need to call them again on Monday to remind them to process it.</p><p></p><p>Mine still reads at best 1.2mmol higher than the Mobile and at worst anything up to 4mmol difference in whichever direction it fancies. The last couple of days, I've spent more time looking for the pattern in when it reads high, low or about right than I have looking for the pattern in my BG LOL.</p><p></p><p>This sensor runs out on Tuesday, so I'll put a third one on then. If there is no significant improvement, I'll try to escalate at Abbotts for a response to what they think is going on. If still no joy I'll get them to replace the reader.</p><p></p><p>Could you all please look in the settings on your readers and check the Event Log? Scroll down and see what the first event in the reader is. I have three from 11 August at around 10.30 (10:23 - 47; 10:28 - 49; 10:28 - Er0 2001). There are also two from 20 August (11:17 - 49; 11:17 Er0 2001). Nothing else until 22 October which is when I received it and activated my first sensor. So, my question, do you all have the same i.e. events from before you owned the system?? I'm guessing that these might be software/firmware updates while they were still testing, but I'm wondering if some of the problems some of us are having are related to early issues with the readers rather than the sensors? Or maybe, the readers are reconditioned from trials? Anyone got any insight into any of this? Anyone got a list of error and event codes from Abbott or anything?</p><p></p><p>Smidge</p></blockquote><p></p>
[QUOTE="smidge, post: 678348, member: 29301"] Mmm, none of this is sounding good is it? Still haven't heard from them regarding the replacement for my second sensor that they promised on Tuesday - it's not on my account, so I guess I need to call them again on Monday to remind them to process it. Mine still reads at best 1.2mmol higher than the Mobile and at worst anything up to 4mmol difference in whichever direction it fancies. The last couple of days, I've spent more time looking for the pattern in when it reads high, low or about right than I have looking for the pattern in my BG LOL. This sensor runs out on Tuesday, so I'll put a third one on then. If there is no significant improvement, I'll try to escalate at Abbotts for a response to what they think is going on. If still no joy I'll get them to replace the reader. Could you all please look in the settings on your readers and check the Event Log? Scroll down and see what the first event in the reader is. I have three from 11 August at around 10.30 (10:23 - 47; 10:28 - 49; 10:28 - Er0 2001). There are also two from 20 August (11:17 - 49; 11:17 Er0 2001). Nothing else until 22 October which is when I received it and activated my first sensor. So, my question, do you all have the same i.e. events from before you owned the system?? I'm guessing that these might be software/firmware updates while they were still testing, but I'm wondering if some of the problems some of us are having are related to early issues with the readers rather than the sensors? Or maybe, the readers are reconditioned from trials? Anyone got any insight into any of this? Anyone got a list of error and event codes from Abbott or anything? Smidge [/QUOTE]
Verification
Post Reply
Home
Forums
Diabetes Management
Blood Glucose Monitoring
FREESTYLE LIBRE ON SALE!!!!
Top
Bottom
Find support, ask questions and share your experiences. Ad free.
Join the community »
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies.
Accept
Learn More.…