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Grrrrrrr


"I don't know whether you're a cleaner, a consultant or a concubine. Before I hand over any of my private details, perhaps you'd be so kind as to phone me and reassure me who is going to hear this tape. And if your security is as safe as it should be surely you can work out my case number from my phone number."

Me? Cynical?

Steve
 
huh, that's weird lol,

I booked my appointment on the internet! got to choose my time and date! It said on there if i heard nothing of the appointment after booking it online then to assume it was booked and to go along to the appointment... they still wrote to me to confirm it though... what a waste of paper..!
 
You folks should try being victims of The Royal Berkshire Hospital's central appointments department.
You can't make appointments direct. Should you get one, they then write to tell you they've moved it. ( always months away). They then text you the reminder before the appointment has come through. The clinics are as frustrated by it as the patients.
 
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