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Have you had trouble getting test strips?
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<blockquote data-quote="jennie17efc" data-source="post: 352038" data-attributes="member: 60521"><p>YES YES YES!!!</p><p></p><p>Type 1 since Nov 1996.</p><p></p><p>I have just called to check if my prescription was ready to collect (which I ordered Tuesday) and what items I had been prescribed (my receptionists obviously have hearing defects as I never seem to get what it is I am asking for and on my last 3 prescriptions they put old items on)!</p><p></p><p>The receptionist told me that my insulin was on my repeat but not my glucose testing strips. I told her I ordered them at the same time and this was the first item I requested when I left the message on their repeat script answer machine.</p><p></p><p>She then told me that as my last prescription was on 12th Feb (it was actually ordered 3 days prior but AGAIN they put the wrong item on the prescritpion which meant I had to wait for them to issue me another!!) and that I was not allowed another set of strips as I was OVER USING BY 300% and that the practices guidlines state that I am not entitled to any more as I have used them too quickly!!!!! </p><p></p><p></p><p>Needless to say I told her that as a type 1 who has been put on an insulin pump in the last 2 months that the 100 stips only last me 10-14 days as I also drive a lot and visit the gym 3-4 times a week. </p><p>She told me that I was overtesting and that I would need to cut down on my usage and make an appointment to see the nurse(who at my practice has very little knowledge of type 1 and was extremely patroniosing the last visit I had to see her a few years back)!</p><p></p><p>I told her that if I wanted to test my sugars hourly then they would only last 4 days and that it is entirely down to my own management how many times I test. I test roughly 7-10 times a day.</p><p></p><p>She told me that there was nothing she could do and would not order me another set of strips until I had a review with the surgery on a face to face basis.</p><p></p><p>I asked her if a doctor, who I have seen on several occasions at the surgery and has some knowledge of my diabetes and type 1 in general, could call me to discuss this as it would be a waste of time for me to take time off work just to come in when this could be easily dicussed by phone and she told me that she could not guarantee this.</p><p></p><p>When I advised her I had a few strips left which would not last past the weekend she said 'you need to discuss this with the GP then'. When asked if she would get him to call me today as I needed the script before tomorrow evening, so I am not left without strips for the weekend, she said 'i will message him but cant make any promises'!</p><p></p><p>I'm finding my patience (no pun intended) wearing really thin when it comes to dealing with the receptionists at my surgery and it seems that this is a wider problem when it comes to ordering testing strips!</p><p></p><p>Rant over!! LOL :lol: :lol: </p><p></p><p>Hopefully I will hear from my GP today and I will without a doubt tell him exactly what I think!!!!!</p></blockquote><p></p>
[QUOTE="jennie17efc, post: 352038, member: 60521"] YES YES YES!!! Type 1 since Nov 1996. I have just called to check if my prescription was ready to collect (which I ordered Tuesday) and what items I had been prescribed (my receptionists obviously have hearing defects as I never seem to get what it is I am asking for and on my last 3 prescriptions they put old items on)! The receptionist told me that my insulin was on my repeat but not my glucose testing strips. I told her I ordered them at the same time and this was the first item I requested when I left the message on their repeat script answer machine. She then told me that as my last prescription was on 12th Feb (it was actually ordered 3 days prior but AGAIN they put the wrong item on the prescritpion which meant I had to wait for them to issue me another!!) and that I was not allowed another set of strips as I was OVER USING BY 300% and that the practices guidlines state that I am not entitled to any more as I have used them too quickly!!!!! Needless to say I told her that as a type 1 who has been put on an insulin pump in the last 2 months that the 100 stips only last me 10-14 days as I also drive a lot and visit the gym 3-4 times a week. She told me that I was overtesting and that I would need to cut down on my usage and make an appointment to see the nurse(who at my practice has very little knowledge of type 1 and was extremely patroniosing the last visit I had to see her a few years back)! I told her that if I wanted to test my sugars hourly then they would only last 4 days and that it is entirely down to my own management how many times I test. I test roughly 7-10 times a day. She told me that there was nothing she could do and would not order me another set of strips until I had a review with the surgery on a face to face basis. I asked her if a doctor, who I have seen on several occasions at the surgery and has some knowledge of my diabetes and type 1 in general, could call me to discuss this as it would be a waste of time for me to take time off work just to come in when this could be easily dicussed by phone and she told me that she could not guarantee this. When I advised her I had a few strips left which would not last past the weekend she said 'you need to discuss this with the GP then'. When asked if she would get him to call me today as I needed the script before tomorrow evening, so I am not left without strips for the weekend, she said 'i will message him but cant make any promises'! I'm finding my patience (no pun intended) wearing really thin when it comes to dealing with the receptionists at my surgery and it seems that this is a wider problem when it comes to ordering testing strips! Rant over!! LOL :lol: :lol: Hopefully I will hear from my GP today and I will without a doubt tell him exactly what I think!!!!! [/QUOTE]
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