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Heathrow and the Pump interrogations and scaners and xray machines!!!!!
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<blockquote data-quote="leahkian" data-source="post: 1750043" data-attributes="member: 32193"><p>This is a lack of information by the airport and the government, my father is in a wheelchair so i have to take him through the security and the amount of times they have got him to stand up and talk his shoes off gets me angry. Then i tell them about my insulin pump and show them everything. There are consultants letters, doctors letters and a letter off medtronic telling them why i have a spare pump. They asked me to go into a side room i refused, i said ring the consultant up as we are in Newcastle they refused. Then the person in charge came to me but while i was waiting i phoned my consultant up and as he was just about to take me away i put my phone on speaker and my consultant went crazy with them. He told them they had seen the letter and could see the pump was attached to my body. they tried to say they did not know what was in the bottles which got a reply of can you not read. That was it on my way and when we got back to the airport i was stopped oh no not again but to my shock one of the airports managers said they were very sorry about what happened and gave me a £25 voucher, i told them i did not want the voucher just for them to get more information to staff about diabetes. As we were leaving the airport one of my friends heard a mother telling the check in staff that her son had diabetes so i gave him the voucher. When i saw my consultant next he said the airport had been in touch and all the staff had got a pack each on diabetes and pumps.</p></blockquote><p></p>
[QUOTE="leahkian, post: 1750043, member: 32193"] This is a lack of information by the airport and the government, my father is in a wheelchair so i have to take him through the security and the amount of times they have got him to stand up and talk his shoes off gets me angry. Then i tell them about my insulin pump and show them everything. There are consultants letters, doctors letters and a letter off medtronic telling them why i have a spare pump. They asked me to go into a side room i refused, i said ring the consultant up as we are in Newcastle they refused. Then the person in charge came to me but while i was waiting i phoned my consultant up and as he was just about to take me away i put my phone on speaker and my consultant went crazy with them. He told them they had seen the letter and could see the pump was attached to my body. they tried to say they did not know what was in the bottles which got a reply of can you not read. That was it on my way and when we got back to the airport i was stopped oh no not again but to my shock one of the airports managers said they were very sorry about what happened and gave me a £25 voucher, i told them i did not want the voucher just for them to get more information to staff about diabetes. As we were leaving the airport one of my friends heard a mother telling the check in staff that her son had diabetes so i gave him the voucher. When i saw my consultant next he said the airport had been in touch and all the staff had got a pack each on diabetes and pumps. [/QUOTE]
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Heathrow and the Pump interrogations and scaners and xray machines!!!!!
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