Hi all.
Sorry to make my first post a question but am after a little advice for my father in law.
He is type 1 and has been for many years. About 5 years ago he took out a loan and had payment protection insurance (PPI) as the bank recommended it. Last August he had an accident at work which caused an injury to his toe. This injury became an ulcer which then became a diabetic ulcer. When he injured his toe it did become quite swollen and he was signed off work (he is self employed) so he claimed on the PPI and they paid out each month until December when they decided to stop payments and said my FIL had to start paying as the ulcer was caused by diabetes. the argument has continued until last week when the bank has said that he has to make the payments AND pay back the money they have paid on the insurance. Now we realise that diabetes is not covered on the PPI cover, but our argument is that diabetes did not cause the injury to his toe....the accident did, but diabetes only made the original injury worse. I was just wondering if anybody had any advice.
If they do not change their opinion then we are looking to make a complaint into being mis-sold the PPI as it would be invalid no matter what injury had occurred.
Many thanks in advance for any help.
Sorry to make my first post a question but am after a little advice for my father in law.
He is type 1 and has been for many years. About 5 years ago he took out a loan and had payment protection insurance (PPI) as the bank recommended it. Last August he had an accident at work which caused an injury to his toe. This injury became an ulcer which then became a diabetic ulcer. When he injured his toe it did become quite swollen and he was signed off work (he is self employed) so he claimed on the PPI and they paid out each month until December when they decided to stop payments and said my FIL had to start paying as the ulcer was caused by diabetes. the argument has continued until last week when the bank has said that he has to make the payments AND pay back the money they have paid on the insurance. Now we realise that diabetes is not covered on the PPI cover, but our argument is that diabetes did not cause the injury to his toe....the accident did, but diabetes only made the original injury worse. I was just wondering if anybody had any advice.
If they do not change their opinion then we are looking to make a complaint into being mis-sold the PPI as it would be invalid no matter what injury had occurred.
Many thanks in advance for any help.