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Hello Type 1 since 1993 - Tired of it all to be honest, life as a diabetic has never been so hard.

Peej78

Newbie
Messages
3
Type of diabetes
Type 1
Treatment type
Insulin
Hi all,
Thanks for welcoming me.
I was diagnosed as a 14 year old in 1993 and it's only been in the last few years that I have fully felt the mental health repercussions of being a diabetic for all that time. We get so used to hiding it and keeping it all inside and if you spend too much time thinking about what's happening inside you, it's very easy to get overwhelmed and scared. It will get you in the end though.
I am in SE London and I have been finding it so hard to get the care I need through the NHS. Before covid I would find my appointments cancelled every single time. I was supposed to be having yearly checkups but it would often end up being 18months between each one with no contact in between, and then they would have the gall to hassle me about my blood sugars when I had been asking for a DAFNE refresher or some extra support to get on a pump/Libre etc etc.
I was put on a Libre online intro course which was great and left me feeling very optimistic, but noone from th hospital was on the videocall so I wasn't able to ask any actual questions about how to get the prescriptions set up, what to do next, anything. I have had one sensor and now I am in limbo waiting for my consultant to write a letter to my GP which was supposed to happen in May! How is the communication so bad?

I hadn't had an appointment for 3.5yrs and turned up yesterday at LAST in good time to see my consultant with a long list of questions and notes and was told she had to leave, and that my appointment would not now be until Feb 2023. I tried my best to see someone, I am always polite and turn up on time because I care about my health and want to get certain things sorted such as my prescription for my new Libre sensors, new Novopen devices and my diet and access to support that is offered, but my GP refuses to do anything for me until my consultant has approved the prescriptions and I keep getting postponed to see her. I have to admit I burst into tears, I don't know how to see who I need to see or get the advice and support I need because when I call the phone numbers I have the phone is never answered or the phone is put down abruptly, and I don't have a nurse or anyone besides my consultant's name to contact. I even wrote a letter directly to my consultant begging for some help and got nothing in return.

I appreciate that the NHS is stretched these days, and I have been content to wait my turn, but I have Type 1 diabetes, I need support and access to medical help so that I can keep looking after myself well to prevent long term damage. It's like they don't care anymore and I feel so abandoned and like a nuisance if I ask for help from these grumpy receptionists.

Is anyone else having similar problems and can help me out?
 
Last edited:
Hi all,
Thanks for welcoming me.
I was diagnosed as a 14 year old in 1993 and it's only been in the last few years that I have fully felt the mental health repercussions of being a diabetic for all that time. We get so used to hiding it and keeping it all inside and if you spend too much time thinking about what's happening inside you, it's very easy to get overwhelmed and scared. It will get you in the end though.
I am in SE London and I have been finding it so hard to get the care I need through the NHS. Before covid I would find my appointments cancelled every single time. I was supposed to be having yearly checkups but it would often end up being 18months between each one with no contact in between, and then they would have the gall to hassle me about my blood sugars when I had been asking for a DAFNE refresher or some extra support to get on a pump/Libre etc etc.
I was put on a Libre online intro course which was great and left me feeling very optimistic, but noone from th hospital was on the videocall so I wasn't able to ask any actual questions about how to get the prescriptions set up, what to do next, anything. I have had one sensor and now I am in limbo waiting for my consultant to write a letter to my GP which was supposed to happen in May! How is the communication so bad?

I hadn't had an appointment for 3.5yrs and turned up yesterday at LAST in good time to see my consultant with a long list of questions and notes and was told she had to leave, and that my appointment would not now be until Feb 2023. I tried my best to see someone, I am always polite and turn up on time because I care about my health and want to get certain things sorted such as my prescription for my new Libre sensors, new Novopen devices and my diet and access to support that is offered, but my GP refuses to do anything for me until my consultant has approved the prescriptions and I keep getting postponed to see her. I have to admit I burst into tears, I don't know how to see who I need to see or get the advice and support I need because when I call the phone numbers I have the phone is never answered or the phone is put down abruptly, and I don't have a nurse or anyone besides my consultant's name to contact. I even wrote a letter directly to my consultant begging for some help and got nothing in return.

I appreciate that the NHS is stretched these days, and I have been content to wait my turn, but I have Type 1 diabetes, I need support and access to medical help so that I can keep looking after myself well to prevent long term damage. It's like they don't care anymore and I feel so abandoned and like a nuisance if I ask for help from these grumpy receptionists.

Is anyone else having similar problems and can help me out?
Hi,

Welcome to the forum.

Yep, I can empathise to a degree. Your GP’s hands are tied till they get instruction from the endo.
Now oddly when I got the thumbs up for the Libre. I spoke to my GP who said nothing of the sort was mentioned in the correspondence from the endo. He read it out.
Then, a week later I had a letter which “CCd” me into correspondence twix the endo & GP? Basically sayin, “be a good fellow & put the Libre on script?”

What I and the GP were discussing by phone prior, was the previous year’s diabetic review…
 
Check out the complaints procedures for both the GP and the hospital., then follow them.
Now is the time to stop being meek and polite, and to be assertive and make sure you get the medical care you need
 
Patient Advice and Liaison Service (PALS) are really helpful. You can get their number from your hospitals website or by ringing the switchboard. They've helped me on more than one occasion, and can give you information on the NHS complaints procedure as well.
If you haven't already rung the Consultants secretary, that's another possibility, or you could try looking at your hospitals website for diabetes services, which may show DNS's contact details, or again try the hospital switchboard to get put through.
 
Definitely go to the complaints dept, better still ring your local newspaper with this what can only be described as abandonment of duty.
 
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