• Guest - w'd love to know what you think about the forum! Take the 2025 Survey »

Help carbs n cals app grrrrrrr!

lovinglife

Moderator
Staff Member
Moderator
Messages
6,582
Type of diabetes
Type 2
Treatment type
Diet only
Anyone who uses the carbs and cals app that had problems with the update and deleted it and downloaded it - did you lose all your past data?

I have just updated yesterday and it keeps saying updating then closing. I have loads and loads of foods and recipes that I have added in the my foods bit, I really don't want to lose these as it has taken me ages to work them out and add them!!

Do I have no choice but to delete and reload it or does it come good eventually?

Thanks for your help
LL
 
Right I bit the bullet and accepted that it wasn't going to work so deleted and downloaded again, well I lost all my data BUT half of the other stuff is missing where is the veg and salad, potatoes pasta and rice, bread??? Not that I use some of them much but all seems be cakes and c**p food like cereals,.

Has anybody else found this, seriously cheesed off about this, I do have myfitnesspal but don't seem to get along with it though I use it to record my weight loss.

Anyone have any ideas?
 
I have exactly the same problem. Took me ages to download new images and now my saved foods have gone and bread, french stick etc gone. Not noticed any more missing but no doubt there is.



Sent from the Diabetes Forum App
 
I've got all my saved foods, but missing pasta and potatoes etc. and a lot if the pictures aren't working!
 
Well after downloading and deleting 4 times and sending 2 emails with no reply I have given up on this app! It is now totally useless to me as the only carbs I do eat are no longer there if I lived of cakes, take always, desserts and cereals it would be amazing!b :roll:

Going to try and use myfitnesspal and get used to that I really have got used to recording all my food and have lost another 3st using the c&c app taking my total weight loss to 9st so don't want to fall back on that!
 
Baked potato for lunch today, tried to remember the stuff. And now I'm hypo. I have the book too, going to have to start carrying it around with me!
 
So annoying ! I've emailed them twice but no reply. All bread gone too ! And it was £3.99 lol ! I've complained to iTunes for refund. See what happens.


Sent from the Diabetes Forum App
 
Just had email back from Carbs & Cals. They told me to turn phone off and re-start as they've updated again and bread, potato etc is all back ! Result !


Sent from the Diabetes Forum App
 
It is back, I didn't even restart the phone. Result!
 
Mine is all back too, but I have spent all evening putting my recipes into myfitnesspal so maybe just stick with that now, although glad to have the c&c app to go back to if I want to
 
You must log in or register to reply here.
Menu
Log in
Register
Cookies are required to use this site. You must accept them to continue using the site. Learn More.…