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Message: <blockquote data-quote="Snodger" data-source="post: 142324" data-attributes="member: 27045">Yes... (hollow laughter)... would be great if I could ring the clinic for an answer. Not even vaguely possible due to admin incompetence, phonelines staffed by robots, etc etc. I wouldn't trust them to tell me the correct info even if I could get through. (I did a test on the phoneline that is supposedly staffed 8am-6pm every day. Rang every hour to see how long it took to get through. The AVERAGE was over ten minutes of listening to muzak and a metallic voice saying: "you are.... number... seventeen... in the queue").I've tried asking them to post it: they just don't. They apologise next time, but they still don't do it. And apparently they "aren't allowed" to use email to contact patients.  mcmoby, I'm currently a student so have been able to access a lot of the academic/medical literature on HbA1c tests and there ARE some "point of care" tests which have proved  just as accurate as lab ones in peer-reviewed trials. The only problem is I can't find out how to get the devices. Personally I find it very useful to double-check my daily bgs with HbA1c - belt and braces approach- and I would prefer to do so more often than once in a blue clinic moon. But sounds as if that's just me!I am moving my diabetes care to my GP soon so maybe that will be better, but the main thing is just the sheer hassle... it should be such a simple thing. I resent having to suck up to hospital admin and doctors to get vital info about my own body that I need to stay healthy.</blockquote>

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