Search
Search titles only
By:
Search titles only
By:
Home
Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to Thread
Guest, we'd love to know what you think about the forum! Take the
Diabetes Forum Survey 2024 »
Home
Forums
Diabetes Discussion
Insulin Pump Forum
Issues with pump accuchek insight
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="Snapsy" data-source="post: 1528342" data-attributes="member: 265172"><p>Hi [USER=298347]@Tracyann35[/USER] , sorry to hear this!</p><p></p><p>I haven't had anything like that happen with my own pump, although I have encountered a malfunctioning button on the <em>handset</em> twice now, each time resulting in a replacement handset being sent out.</p><p></p><p>I find changing the battery in my actual pump quite a faff as the task appears to require much longer fingernails than I possess! But it's a worry that it sounds like the actual <em>buttons </em>on yours have gone for a Burton.</p><p></p><p>How is the pump now? Is it functioning normally? When I've had to ring customer services I've had a much better experience during the daytime than the night shift, but if you are <em>at all</em> unsure then do ring them now.</p><p></p><p>I don't know their policy on reconditioned pumps vs new - I have to admit that it had never occurred to me that they might replace faulty kit with reconditioned kit, but perhaps they do? Gosh.</p><p></p><p>No magic answer I'm afraid, but I'm sending you both you and your pump a hug, and if you're at all unsure about how it's working please give them a call before you go to bed!</p><p></p><p>Hugs.</p><p></p><p>Love Snapsy</p><p><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Snapsy, post: 1528342, member: 265172"] Hi [USER=298347]@Tracyann35[/USER] , sorry to hear this! I haven't had anything like that happen with my own pump, although I have encountered a malfunctioning button on the [I]handset[/I] twice now, each time resulting in a replacement handset being sent out. I find changing the battery in my actual pump quite a faff as the task appears to require much longer fingernails than I possess! But it's a worry that it sounds like the actual [I]buttons [/I]on yours have gone for a Burton. How is the pump now? Is it functioning normally? When I've had to ring customer services I've had a much better experience during the daytime than the night shift, but if you are [I]at all[/I] unsure then do ring them now. I don't know their policy on reconditioned pumps vs new - I have to admit that it had never occurred to me that they might replace faulty kit with reconditioned kit, but perhaps they do? Gosh. No magic answer I'm afraid, but I'm sending you both you and your pump a hug, and if you're at all unsure about how it's working please give them a call before you go to bed! Hugs. Love Snapsy :) [/QUOTE]
Verification
Post Reply
Home
Forums
Diabetes Discussion
Insulin Pump Forum
Issues with pump accuchek insight
Top
Bottom
Find support, ask questions and share your experiences. Ad free.
Join the community »
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies.
Accept
Learn More.…