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Libralink 2 on new phone

J

Jess102

Member
Messages
8
Type of diabetes
Type 1
Treatment type
Insulin
Evening all, my partner has a new phone onto which i downloaded the Libra Link App. For the life of me, I can't get the new flippin phone to scan his monitor, yet I can with the old phone still. Any suggestions, where am I going wrong? thanks.
 
Jess102 said:
Evening all, my partner has a new phone onto which i downloaded the Libra Link App. For the life of me, I can't get the new flippin phone to scan his monitor, yet I can with the old phone still. Any suggestions, where am I going wrong? thanks.
Click to expand...
Does the new phone have NFC?
 
Jess102 said:
Evening all, my partner has a new phone onto which i downloaded the Libra Link App. For the life of me, I can't get the new flippin phone to scan his monitor, yet I can with the old phone still. Any suggestions, where am I going wrong? thanks.
Click to expand...
Think you have to stick with the device you started the sensor with, hopefully when you start a new sensor & scan it with the new phone it will work
 
Jess102 said:
Evening all, my partner has a new phone onto which i downloaded the Libra Link App. For the life of me, I can't get the new flippin phone to scan his monitor, yet I can with the old phone still. Any suggestions, where am I going wrong? thanks.
Click to expand...
Hi,

You may have to wait & carry on using the sensor with the old device till the sensor expires? It’s “tethered” to that phone..

When your partner changes sensor, use the new phone. Just to be sure NFC & location is switched on.

Best wishes.
 
DEBBIESCOTT said:
Think you have to stick with the device you started the sensor with, hopefully when you start a new sensor & scan it with the new phone it will work
Click to expand...
If you scan it with a new phone it will ask if you want to change to that phone. I've switched phones a couple of times while using Libre, it's not a problem.
 
You should be able to use the new phone mid-sensor. I did that exact same thing a few weeks ago.

So long as the phone has an NFC installed and switched on it is likely to work. What is it and is it supported?

Did you just install LL from scratch or did you pick it up from backup with the Android setup?

If you are a bit techy you can copy the database over via a PC with a developer utility called ADB. But it's not for scaredy cats;)
 
Antje77 said:
If you scan it with a new phone it will ask if you want to change to that phone. I've switched phones a couple of times while using Libre, it's not a problem.
Click to expand...
The new phone won't do a scan, despite a new sensor being fitted, that's the problem, whereas the old one will!
barrym said:
You should be able to use the new phone mid-sensor. I did that exact same thing a few weeks ago.

So long as the phone has an NFC installed and switched on it is likely to work. What is it and is it supported?

Did you just install LL from scratch or did you pick it up from backup with the Android setup?

If you are a bit techy you can copy the database over via a PC with a developer utility called ADB. But it's not for scaredy cats;)
Click to expand...
thanks but im liable to do more harm than good!
 
Jaylee said:
Hi,

You may have to wait & carry on using the sensor with the old device till the sensor expires? It’s “tethered” to that phone..

When your partner changes sensor, use the new phone. Just to be sure NFC & location is switched on.

Best wishes.
Click to expand...
He's got a new sensor, it's still not scanning on the new phone, NFC and location are selected. It just keeps saying scanning error....
 
Antje77 said:
If you scan it with a new phone it will ask if you want to change to that phone. I've switched phones a couple of times while using Libre, it's not a problem.
Click to expand...
The new phone doesn't seem to recognise the new sensor, keep getting scanning error
 
Jess102 said:
He's got a new sensor, it's still not scanning on the new phone, NFC and location are selected. It just keeps saying scanning error....
Click to expand...
OK, “wood for the trees..” Has the librelink account been logged into on the new phone?

On the first “ba bump” on the scan. When the app detects a sensor. Has the phone been held a little longer till the “triad chord” notes video game sound chirps on a successful scan?
 
Jaylee said:
OK, “wood for the trees..” Has the librelink account been logged into on the new phone?

On the first “ba bump” on the scan. When the app detects a sensor. Has the phone been held a little longer till the “triad chord” notes video game sound chirps on a successful scan?
Click to expand...
the app has been downloaded and logged into. We're not getting as far as "ba bump" as the app isnt detecting a sensor. we just have the tutorial on how to scan and where to place the sensor. if I try and scan, it says scan error. frustrating!
 
Jess102 said:
the app has been downloaded and logged into. We're not getting as far as "ba bump" as the app isnt detecting a sensor. we just have the tutorial on how to scan and where to place the sensor. if I try and scan, it says scan error. frustrating!
Click to expand...
The NFC is not in the same place with all phones.
I had a phone which scanned best when holdong the top og the phone to the sensor, worth trying to hold the phone in different position to the sensor and wait for a few seconds to see if it will pick up the signal.
 
Jess102 said:
the app has been downloaded and logged into. We're not getting as far as "ba bump" as the app isnt detecting a sensor. we just have the tutorial on how to scan and where to place the sensor. if I try and scan, it says scan error. frustrating!
Click to expand...
OK.. I use another app in tandem which makes the sensor a “CGM” experience, via Bluetooth.. (we won’t go into that.)

But.. when I actually NFC scan “for nursey.” There can be a fair bit of data to catch up on? (8 hours worth, with me. I personally get an update with the other app?)
So after the da bump.. Hold still a little longer. Then hopefully you may get the 1980s Pac man game noise..?
 
afternoon everybody, thanks for all the great advice. The Libra Link started working this morning, the only thing I had changed was to enable the location. Modern tech, don't you just love it!
 
Jaylee said:
OK.. I use another app in tandem which makes the sensor a “CGM” experience, via Bluetooth.. (we won’t go into that.)

But.. when I actually NFC scan “for nursey.” There can be a fair bit of data to catch up on? (8 hours worth, with me. I personally get an update with the other app?)
So after the da bump.. Hold still a little longer. Then hopefully you may get the 1980s Pac man game noise..?
Click to expand...
What app as a matter of interest? I thought all the "CGM" ones had optional LibreView feeds too just for the DSNs to look at ;).
 
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