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Libre 2 losing signal since samsung phone updated

B

Beechy1986

Newbie
Messages
3
Type of diabetes
Type 1
Treatment type
Insulin
Im on the libre 2, but since the December samsung update the signal between the phone and sensor gets lost and wont come back after a few hours of working, until i uninstall the app and reload (which is a pain). I know the recent update was to do with security and am convinced the problems are to do with it! Does anyone have similar issues or know of any fixes? Ive done all the fixes and suggestions libre have said but still having same problems.
 
Hi @Beechy1986 ,

Welcome to the forum.

You could try settings on your phone, then apps, find “systems apps” then Bluetooth. & clear the memory & cache. Then reboot the phone?

But then I use a 3rd party app for the “CGM experience?” I tend to do this every time I change a sensor..
 
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