I don’t have the libre reader I just use my phone, could you ty scanning with your phone, (if you haven’t already), to determine if it’s the reader or sensor. I have nothing else up my sleeve if that doesn’t work, maybe someone more versed in the libre may have an idea or two.
Hi @Wurst ,
I'm a phone user too. (I don't have the scanner.) but what I notice on your screenshot is the battery icon looks empty?
(I'm used to seeing the icon on other devices with bars..)
Could there be a power distribution issue with the device due to low battery?
This is something I tried ie to give it a full charge , with no difference. At the time of photo it was charging , it was 1/2 charged when I first tried it this morning. I’ve had low power warnings before and it still scanned
Your scanner could be dead rather than you sensor in your arm?Only about 20 times this morning :-(
That was my thought, is there anyone nearby you with a compatible phone who could download the scan app and test scan once to determine if it’s reader or sensor issues. Starting a new sensor to test the reader does seem a waste of supplies, especially if the new sensor shows the problem with your reader and you then have 2 active sensors with no way to read them until you get your hands on a new reader.Your scanner could be dead rather than you sensor in your arm?
Your scanner could be dead rather than you sensor in your arm?
Your scanner could be dead rather than you sensor in your arm?
Hi, @Wurst , libre2 isn't out in the UK yet so I'm not familiar with its quirks yet, but seeing as it uses bluetooth and the red icon is through what looks like some sort of radio wave symbol, I'm wondering whether you've got any other bluetooth devices running in the vicinity which might be interfering with it, and if so, whether switching them off or moving well away from them might make a difference?
Can't find the libre2 manual anywhere - if it came with the reader pack maybe it shows what the icon means?
the 'screen shot' to me suggests the bluetooth is switched off - the red line through the communications symbol not the actual sensor itself
op says he can't nfc scan
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