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Diabetes Discussion
Type 1 Diabetes
Libre alarms not working.
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<blockquote data-quote="Lynne C J" data-source="post: 2503243" data-attributes="member: 86485"><p>Hi Gary</p><p>I had a Libre 2 sensor for nearly a year and my big gripe is how often the alarms don't work. Sometimes it notifies me but most times it doesn't. I have had tortuous conversations with Abbott helpline and they have sent me a replacement sensor on one occasion so you could try talking to them. I found they have a script and don't actually listen to what you are telling them! I have also tried unistalling the Libre App and then reinstalling it but of course you lose your data (the new Libra View report should help with that.</p><p>I can only suggest that you test more often to get an idea where you are. It's frustrating as you check all the settings on your phone (mine's an Android), check that Bluetooth is on and also that Do Not Disturb is OFF. I share your frustration!</p><p>Lynne</p><p></p><p>I have phoned Abbott and they have agreed to replace the sensor so that seems to be the way to go.</p></blockquote><p></p>
[QUOTE="Lynne C J, post: 2503243, member: 86485"] Hi Gary I had a Libre 2 sensor for nearly a year and my big gripe is how often the alarms don't work. Sometimes it notifies me but most times it doesn't. I have had tortuous conversations with Abbott helpline and they have sent me a replacement sensor on one occasion so you could try talking to them. I found they have a script and don't actually listen to what you are telling them! I have also tried unistalling the Libre App and then reinstalling it but of course you lose your data (the new Libra View report should help with that. I can only suggest that you test more often to get an idea where you are. It's frustrating as you check all the settings on your phone (mine's an Android), check that Bluetooth is on and also that Do Not Disturb is OFF. I share your frustration! Lynne I have phoned Abbott and they have agreed to replace the sensor so that seems to be the way to go. [/QUOTE]
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Libre alarms not working.
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