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Libre logbook failure

jaywak

Well-Known Member
Messages
946
Location
Norwich
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Cold weather, angry people, queues,
I have only had the new Libre app for 4 days and have noticed that logbook only updates a reading whenever I flash , the first couple of days it was doing it automatically every few hours , any ideas why this has changed ?
 
I have just found out that my logbook readings are going to my wife's phone and to my diabetic clinic but not showing on my I phone se , I am now getting a lot of sensor error notifications as well , everything was working well a couple of days ago and I have not changed any settings on my phone ,other than powering off and on .
 
I noticed it doesn't do the logbook thing unless you do a scan. The daily stats are all gone as well, i.e. average glucose and time in range. It's really annoying.
 
My daily stats have stayed the same and the logbook disappeared yesterday even when I scanned so I deleted the app and reinstalled it so it now will record when I scan again , it is annoying though .
 
My logbook, too, is empty, and my especially ordered Novopen Echo Plus pens aren’t recognised.
The app is currently beyond frustrating!
 
My alarms disappeared last night but have reappeared this morning , I hope these are just teething problems that Abbott are having as when it works properly it's brilliant .
 
My alarms disappeared last night but have reappeared this morning , I hope these are just teething problems that Abbott are having as when it works properly it's brilliant .
I wondered if you fancy being a guinea pig. With Juggluco I scan at least 4 times a day. This sends the data to Libreview for the clinic. If you do the same does it fill in the log book/TIR/etc. Worth a try if you haven't already
 
It is actually sending my log book details to my clinic and to my wife's phone , just not showing on my phone , the alarms have all kicked into life and I can scan my sensor now so I will give it another chance , but thanks for your suggestion .
 
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