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Libre logbook failure

jaywak

jaywak

Well-Known Member
Messages
946
Location
Norwich
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Cold weather, angry people, queues,
I have only had the new Libre app for 4 days and have noticed that logbook only updates a reading whenever I flash , the first couple of days it was doing it automatically every few hours , any ideas why this has changed ?
 
I have just found out that my logbook readings are going to my wife's phone and to my diabetic clinic but not showing on my I phone se , I am now getting a lot of sensor error notifications as well , everything was working well a couple of days ago and I have not changed any settings on my phone ,other than powering off and on .
 
My daily stats have stayed the same and the logbook disappeared yesterday even when I scanned so I deleted the app and reinstalled it so it now will record when I scan again , it is annoying though .
 
My logbook, too, is empty, and my especially ordered Novopen Echo Plus pens aren’t recognised.
The app is currently beyond frustrating!
 
My alarms disappeared last night but have reappeared this morning , I hope these are just teething problems that Abbott are having as when it works properly it's brilliant .
 
jaywak said:
My alarms disappeared last night but have reappeared this morning , I hope these are just teething problems that Abbott are having as when it works properly it's brilliant .
Click to expand...
I wondered if you fancy being a guinea pig. With Juggluco I scan at least 4 times a day. This sends the data to Libreview for the clinic. If you do the same does it fill in the log book/TIR/etc. Worth a try if you haven't already
 
It is actually sending my log book details to my clinic and to my wife's phone , just not showing on my phone , the alarms have all kicked into life and I can scan my sensor now so I will give it another chance , but thanks for your suggestion .
 
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