Hello,
Here is the problem: I didn't see the data from last 3 months on libreview. I moved from NZ to Canada and changed the app so I think this was the problem. So I called customer service to ask how to solve this problem and make the data appear in libreview. By phone I was advised to delete account in libreview and create a new one, so I was stupid enough to follow and have done it and... obviously all data from previous years and last 3 months was deleted forever. Do you know if this is possible to restore the data or is it permanently lost?
Thank you
Here is the problem: I didn't see the data from last 3 months on libreview. I moved from NZ to Canada and changed the app so I think this was the problem. So I called customer service to ask how to solve this problem and make the data appear in libreview. By phone I was advised to delete account in libreview and create a new one, so I was stupid enough to follow and have done it and... obviously all data from previous years and last 3 months was deleted forever. Do you know if this is possible to restore the data or is it permanently lost?
Thank you