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Medtronic 770G Basal Function is Grey and Not Usable

lcg444

Newbie
Messages
1
Type of diabetes
Type 2
Treatment type
Pump
Hello everyone,
I’m a new user of Medtronic 770G. I’m trying to setup Basal rate now. However, in the main manual, the Basal function is grey and not setup-able. Could anyone kindly let me know the reason? Thank you.
 
Hi. Assuming you know your Basal rates, I think it might be best if you can contact Medtronic Tech Support.
Welcome to the forum.
 
Basal rate options are not available when SmartGuard is actived (on). Please, switch it off.
 
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