Hi Sheila,
I'm sorry to hear that you mum's having a difficult time, and the nurses don't exactly sound switched on.
It's important she gets help to control her blood sugar as a priority, because illness will take longer to clear otherwise. The possibility of secondary infection is greatly increased too. Try to ensure she has plenty of water to drink, and I'd also suggest a correction dose of a little fast-acting insulin to bring her numbers into line.
If she has had diabetes for some time, she should have a good idea how much she needs in order to lower her 18 down to a more healthy 5 or so, without risking hypoglycemia.
All the best,
fergus