Hi everyone, just joined on behalf of my wife , Pat doesn't do computers , still believes in pencils and pigeons, last week the clinic decided as a cost saving exercise to issue the Agamatrix Jazz meter, all well and good except the the lance is not that good if you have RA, in your hands, also back up from the company is dreadful especially when trying to download the software tried 5 times to no avail. The app for my Iphone is playing up as well , there is also a problem with that. I know the NHS is short of funds , but would have been a better alternative to ask the diabetic which meter. Anyone experienced the same problems