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Message: <blockquote data-quote="mrspuddleduck" data-source="post: 851378"><p>There have been numerous articles about the 111 service and how incompetent it is on relation to giving specific advice. My advice COMPLAIN about the service you received! Specifically, that you were spoken to in such a way that you felt too intimidated/scared/worried to call back when you needed further help so the doctor concerned directly put your health at risk. They should investigate, and if you give them details of the date and time of the call they should be able to identify the doctor and "retrain" him. Regardless of the politics of testing, it was NOT HIS JOB to comment whilst acting in the 111 advisory role so his comments were both inappropriate and harmful. Your complaint may just save the next callers life!!!!  Sue xxx</p></blockquote><p></p>

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