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Diabetes Soapbox - Have Your Say
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<blockquote data-quote="anna29" data-source="post: 224749" data-attributes="member: 30936"><p>Hi poodlelady.</p><p>Might I suggest you contact the clinic in question ask for a meeting with the DN team leader/manager, be assertive and firmly ask for appt date and time etc..</p><p>At this meeting tell her/him everything how you feel 'abandoned' and how you were treated also.</p><p>Insist on your patient charter right that they who manage the diabetes dept this experience has left you fearful of asking for more help as a result.</p><p>This is why you are raising these points of patient treatment to her/him and you need to recieve some guidance and help. Not to be told off or turned away.</p><p>I myself have gone down this route and totally turned negative patient care into excellent care for me.</p><p>The DN manager has a responsibilty to the conduct of her/his DN's.</p><p>If this was at your GP's where it happened then you need to see the practice manager, it will be documented and reported in the next staff meeting.</p><p>Its also about taking control , it is your journey living with diabetes and when you DO recieve a better degree and quality of care, you will wish you had done this sooner!</p><p>I certainly did...</p><p>Anna. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin :D" loading="lazy" data-shortname=":D" /></p></blockquote><p></p>
[QUOTE="anna29, post: 224749, member: 30936"] Hi poodlelady. Might I suggest you contact the clinic in question ask for a meeting with the DN team leader/manager, be assertive and firmly ask for appt date and time etc.. At this meeting tell her/him everything how you feel 'abandoned' and how you were treated also. Insist on your patient charter right that they who manage the diabetes dept this experience has left you fearful of asking for more help as a result. This is why you are raising these points of patient treatment to her/him and you need to recieve some guidance and help. Not to be told off or turned away. I myself have gone down this route and totally turned negative patient care into excellent care for me. The DN manager has a responsibilty to the conduct of her/his DN's. If this was at your GP's where it happened then you need to see the practice manager, it will be documented and reported in the next staff meeting. Its also about taking control , it is your journey living with diabetes and when you DO recieve a better degree and quality of care, you will wish you had done this sooner! I certainly did... Anna. :D [/QUOTE]
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