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Optium Xceed and airport security

J

john.speller

Newbie
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1
My wife has been told by her consultant that her Optium Xceed reader must not go through the airport security scanning machine as it 'wipes out the memory'. Staff at airports do not seem to understand this and can get quite aggressive when my wife insists that it should not go through. The manufacturer have also confirmed that the machine should not go through the scanner. Has anyone else experienced problems at airports? Is it true that the readers memory is 'wiped out' if it goes through the machine? It seems unlikely to me as you can put cameras and laptops through.
 
I went to America with mine, went through all the scanners, both ends, still works fine. I don't blame security for being cautious when someone is saying something they have cannot go through the scanner. As far as I'm aware it would take electromagnets to wipe flash memory and airport scanners don't use electromagnets, so I'm confused as to why Abbott would say they can't go through. I always keep a log of all my readings on my iPod and written in a diary so if the memory in my meter did vanish for some strange reason then it wouldn't matter anyway.
 
I went to Italy with my meter and it was all x-rayed. No problems. Memory all intact. Seems a strange thing to say, especially as the manufacturers website makes no mention of this ??
 
I'm always at the airport. I had optimum exceed, it's fine to go through x-ray. Only thing that can't go through x-ray is an insulin pump. Insulin pumps can go through magnetic archways though.
 
I have a pump and meter that accompanies (Spirit combo and Aviva Combo. I was told this too, I think about the pump. The DSN wrote an official letter, which now lives in teh back of my passport. Only flown with it one, and they were fine about it...although I did get the pat down by the security staff...which is fair enough. If you consultant tellls you this, get them to writeyou a letter?
 
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