I’ve been trying for years to get my T3c dm treatment plan reviewed as the prescribed meds just do not work. A recent scan for something else showed moderate calcification, given higher glucose levels are my only metabolic parameter out of the normal range I pushed to get my treatment properly reviewed. Our practice nurse has no idea and referred me to the community team. They eventually contacted me, by phone, and agreed I need a complete revision of meds. The told me the plan and said the GP would provide the new prescription and advise on usage. I subsequently saw the nurse I presumed to give me the advice but she said this has nothing to do with her and was out of her training remit. I told her about the revised meds and she found the message from the community consultant and said she would alert the GP, I subsequently contacted the practice to advise them I am about to go on holiday and needed the meds as the community team had arranged an appointment on my return from holiday. If they had to instruct me on usage of the meds etc I would need to have the meds for the appointment. Still no action and I go away tomorrow. So you see you are not alone, I feel like giving up but that will just damage me further not them!I saw a specialist a week ago, sent an instruction to the GP to prescribe insulin the same day electronically and my prescription still isn’t ready
Oh it sounds like a complete shambles at times. I hope your practice manages to get you sorted soon. After phoning for a week straight every day, I eventually got mine sorted. I don’t think they realise how important the medication is for some of us but there seems to be little to no urgency to provide them.I’ve been trying for years to get my T3c dm treatment plan reviewed as the prescribed meds just do not work. A recent scan for something else showed moderate calcification, given higher glucose levels are my only metabolic parameter out of the normal range I pushed to get my treatment properly reviewed. Our practice nurse has no idea and referred me to the community team. They eventually contacted me, by phone, and agreed I need a complete revision of meds. The told me the plan and said the GP would provide the new prescription and advise on usage. I subsequently saw the nurse I presumed to give me the advice but she said this has nothing to do with her and was out of her training remit. I told her about the revised meds and she found the message from the community consultant and said she would alert the GP, I subsequently contacted the practice to advise them I am about to go on holiday and needed the meds as the community team had arranged an appointment on my return from holiday. If they had to instruct me on usage of the meds etc I would need to have the meds for the appointment. Still no action and I go away tomorrow. So you see you are not alone, I feel like giving up but that will just damage me further not them!
Please don't give up Dave.XI’ve been trying for years to get my T3c dm treatment plan reviewed as the prescribed meds just do not work. A recent scan for something else showed moderate calcification, given higher glucose levels are my only metabolic parameter out of the normal range I pushed to get my treatment properly reviewed. Our practice nurse has no idea and referred me to the community team. They eventually contacted me, by phone, and agreed I need a complete revision of meds. The told me the plan and said the GP would provide the new prescription and advise on usage. I subsequently saw the nurse I presumed to give me the advice but she said this has nothing to do with her and was out of her training remit. I told her about the revised meds and she found the message from the community consultant and said she would alert the GP, I subsequently contacted the practice to advise them I am about to go on holiday and needed the meds as the community team had arranged an appointment on my return from holiday. If they had to instruct me on usage of the meds etc I would need to have the meds for the appointment. Still no action and I go away tomorrow. So you see you are not alone, I feel like giving up but that will just damage me further not them!
If you contact Freestyle they will often supply a free sensor in these cases.There are definitely issues and inconsistencies around dispensing Insulin Pens for people, as there are for getting people on to systems like the Freestyle system. I suspect - but cannot prove - that it is all to do with GP budgets as, if I am correct, these are charged back to the local practice budget and are not always cheap (my eldest son - also T1 - had to buy a Freestyle sensor whilst on holiday after he had his pulled off his arm; the local pharmacy charged £60 for a single sensor...). I noted with dismay that NICE (I'm guessing) have also removed blood testing meter sensors off repeat prescriptions for Type 2 diabetics as well, probably for much the same reason. If ever there was a route to people suffering poor overall control then that has to be up there with the best of them!
As for your isse, then I would revert back to the Hospital where your specialist is and complain there about the lack of availability of a Novopen, and continue to write - and visit in person demanding to see the Practice manager - until this is resolved. Patience and strong persistence in equal measure seems to be the only way to get success in the NHS these days!
Hi, I had similar issue a few months ago. I had requested a replacement Novopen 5 via the online prescription service . I received a reply ‘request refused’. I queried it with the practice team who looked into it for me. They found that the Novopen 5 had been discontinued and replaced by Novopen 6. Once issue was identified it was easy enough to resolve.Hi
I have been trying to get my GP to give me a new Novopen for 3 weeks without any luck. I take fiasp and my pen has started to stick when dialing in my units. Why does everything to do with managing my diabetes seem to be a battle at the moment?
I had a prescription for a new pen refused, a couple of years ago. I use an insulin pump but require a pen for emergencies, if my pump is faulty. I have insulin cartridges on repeat prescription, but my GP said the hospital would have to prescribe the insulin pen. They have prescribed pens before, but refused this time. Funnily enough, at my last annual review, I was handed a new Novopen. Apparently it's now standard practice to do this at the clinic, so perhaps GPs are ignoring the fact that pens may be prescribed and just expect hospitals to issue them.Hi, I had similar issue a few months ago. I had requested a replacement Novopen 5 via the online prescription service . I received a reply ‘request refused’. I queried it with the practice team who looked into it for me. They found that the Novopen 5 had been discontinued and replaced by Novopen 6. Once issue was identified it was easy enough to resolve.
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