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Insulin Pump Forum
Pump gone bust
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<blockquote data-quote="Seacrow" data-source="post: 1668569" data-attributes="member: 420515"><p>Oooh boy. I called the helpline again, and got the most useless specimen I've ever come across. I must have caught the UK/US switchover time wrong. I was trying to find out where my new pump was, and every answer I got, to multiple questions was 'I'm in America. I don't know". (Including 'is there a local Medtronic centre in the UK?')</p><p></p><p>So ok, I tried the e-mail form on the UK page. Almost immediate return e-mail gave me a phone number to ring, and that produced a promise of a pump delivered to my home address within six hours. If it comes (4hours left!), I will be seriously impressed.</p></blockquote><p></p>
[QUOTE="Seacrow, post: 1668569, member: 420515"] Oooh boy. I called the helpline again, and got the most useless specimen I've ever come across. I must have caught the UK/US switchover time wrong. I was trying to find out where my new pump was, and every answer I got, to multiple questions was 'I'm in America. I don't know". (Including 'is there a local Medtronic centre in the UK?') So ok, I tried the e-mail form on the UK page. Almost immediate return e-mail gave me a phone number to ring, and that produced a promise of a pump delivered to my home address within six hours. If it comes (4hours left!), I will be seriously impressed. [/QUOTE]
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