Hi, Ok slightly dramatic title!
For the last week I have been having highs that would not come down, I mean 20 - 25 and never lower than 15. I am not blowing my own trumpet but I am a well controlled diabetic so it was pretty unusual. I was blaming everything, including my blood tester, the food I was eating, my own knowledge of diabetes, the cat...ok not the cat but you get the idea. For some reason the last thing I thought that could be wrong was the pump. I had such faith in the pump, almost blind faith in it. I know that sounds odd, but it’s with you all time and never lets you down. My wife suggested it may be a problem with the pump but I ignored her (won't be allowed to forget that) I thought if the pump was faulty or having issues it would let me know via self-checks etc.
Eventually I ran a self-test with the pump and it went berserk, battery fail, replaced battery, then battery fail again. Second go it accepted the battery but reset active insulin and stopped delivering insulin until I had completed a set change. I phone Medtronic (great customer service!). Ran through diagnostics, which reported software fail and mechanical issue. Had a new pump within 4 hours and since then levels are back to normal and I now have more faith in myself and a slightly wary approach the pump.
Don’t’ get me wrong still love the pump and would not be without it. I am sure most of you using pumps are more clued up than me, but for those of you who have complete faith in the pump, just be aware it’s not infallible!
Cheers
Nik
For the last week I have been having highs that would not come down, I mean 20 - 25 and never lower than 15. I am not blowing my own trumpet but I am a well controlled diabetic so it was pretty unusual. I was blaming everything, including my blood tester, the food I was eating, my own knowledge of diabetes, the cat...ok not the cat but you get the idea. For some reason the last thing I thought that could be wrong was the pump. I had such faith in the pump, almost blind faith in it. I know that sounds odd, but it’s with you all time and never lets you down. My wife suggested it may be a problem with the pump but I ignored her (won't be allowed to forget that) I thought if the pump was faulty or having issues it would let me know via self-checks etc.
Eventually I ran a self-test with the pump and it went berserk, battery fail, replaced battery, then battery fail again. Second go it accepted the battery but reset active insulin and stopped delivering insulin until I had completed a set change. I phone Medtronic (great customer service!). Ran through diagnostics, which reported software fail and mechanical issue. Had a new pump within 4 hours and since then levels are back to normal and I now have more faith in myself and a slightly wary approach the pump.
Don’t’ get me wrong still love the pump and would not be without it. I am sure most of you using pumps are more clued up than me, but for those of you who have complete faith in the pump, just be aware it’s not infallible!
Cheers
Nik