Search
Search titles only
By:
Search titles only
By:
Home
Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to Thread
Guest, we'd love to know what you think about the forum! Take the
Diabetes Forum Survey 2024 »
Home
Forums
Diabetes Discussion
Type 1 Diabetes
Recommended CBGM and Insulin pumps
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="lindabeach" data-source="post: 1093517" data-attributes="member: 280049"><p>After 7 weeks of reporting problems with my Dexcom G4 with Share to Dexcom technical support AND to the manager, Trish Kruger and Director, Theresa, of Customer Experience at Dexcom, a letter was received on Tuesday, 3/8/16, alerting patients to a KNOWN problem with alarms and alerts NOT sounding on the devices (15 different model numbers of this device).</p><p>They also know that some of the replacements that they have sent out to patients, to address this device failure, HAVE THE SAME ISSUE, but are mailing them out, anyway.</p><p>Is anyone else having these types of issues with Dexcom?</p><p></p><p>I find them very unresponsive and they don't seem to be listening to important information that I provide to help them troubleshoot this further.</p></blockquote><p></p>
[QUOTE="lindabeach, post: 1093517, member: 280049"] After 7 weeks of reporting problems with my Dexcom G4 with Share to Dexcom technical support AND to the manager, Trish Kruger and Director, Theresa, of Customer Experience at Dexcom, a letter was received on Tuesday, 3/8/16, alerting patients to a KNOWN problem with alarms and alerts NOT sounding on the devices (15 different model numbers of this device). They also know that some of the replacements that they have sent out to patients, to address this device failure, HAVE THE SAME ISSUE, but are mailing them out, anyway. Is anyone else having these types of issues with Dexcom? I find them very unresponsive and they don't seem to be listening to important information that I provide to help them troubleshoot this further. [/QUOTE]
Verification
Post Reply
Home
Forums
Diabetes Discussion
Type 1 Diabetes
Recommended CBGM and Insulin pumps
Top
Bottom
Find support, ask questions and share your experiences. Ad free.
Join the community »
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies.
Accept
Learn More.…