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Message: <blockquote data-quote="SallyEzra" data-source="post: 2132788" data-attributes="member: 473136">Gosh, that seems like a particularly unhelpful response from the airline & I find it hard to believe that the information they have provided you with can actually be the accurate airline policy- i’d be tempted to make another call to the airline to hopefully speak to an operative with a better grip of the correct policy & see if they can confirm the points they discuss with you in email. We travel a reasonable amount with all my pump & cgm supplies, plus a baby < 12mths with all her supplies & a 4yr old who still sleeps so much he also needs a stroller to aircraft doors & we find almost all airlines are really supportive....thankfully! If anything creates a bit of consternation, it is usually my T1 Diabetic kit at security, but most of the time after looking through it all & satisfying themselves that it is genuinely a load of medical equipment, we then get moved forward.That being said, we feel like we are at a stage in life where with 2 small children & all their kit, in addition to insulin pump, cgm etc that we can be a bit of a handful for some airports/airlines to deal with. Equally however we had to take an EasyJet European flight last week, which we were not particularly looking forward to as we thought it might be a bit ropey.....however ground staff dealt with us & all our kit brilliantly & when our son vomited so copiously on the aircraft that they had to strip & replace his seat, it was all handled so courteously & professionally that it left a very positive impression on the service. </blockquote>

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