Has anyone been refused the 14 day free trial for Freestyle Libre 2?
I downloaded the app and filled out the form. I then got an email which said ‘We’re sorry that you are not eligible for a 14-day free trial of the FreeStyle Libre 2 system because you incorrectly answered the eligibility questions’ But it didn’t give me my answers or what the correct answers should be. I’m positive I didn’t answer them incorrectly though. Didn’t want there free trial anyway!
I was refused ages ago- I'm in Australia so that may make a difference. When I asked I was told over the phone that type 2s weren't covered. I'm not sure whether that is their official position or anything.
I filled out the online questionnaire multiple times and never had a responce so I emailed them directly as I though it was because I was type 2 but there responce was that I didn't live in England.
Angel, they seem to have improve the products along the way. The initial sensors were incredibly poor for me - always read low, predicting HbA1cs of 19 and such like, or dropping off, but they have improved a lot with the various iterations.
Nothing is perfect, but they have got better over time, as we would hope they would.